Veteran Success Coordinator
Posted:
Friday, 25 July 2025
Valid Thru:
Sunday, 24 August 2025
Index Requested on:
07/26/2025 01:31:09
Indexed on:
07/26/2025 01:31:09
Location:
Norman, OK, 73019, US
Industry:
Education
Occupational Category:
11-0000.00 - Management
Type of Employment: FULL_TIME
University of Oklahoma is hiring!
Description:
We're currently looking for a new team member in our Norman office to serve as Veteran Success Coordinator. We need someone who exhibits:
- Integrity: Accountability for doing the right thing by exercising good judgment and honesty. Ability to create a safe environment for students and families and team members, including having emotional intelligence and self-awareness. Transparency and thoughtfulness in communication.
- Care: Prioritization of creating the best experience possible for each person we encounter and at every step of the student experience. Providing service to others by being friendly, approachable, and inclusive. Commitment to collaboration and to being a team player with a positive attitude. Inclusivity, which is the ability to work with a diverse group of people and having the ability to relate and be relatable to all those we serve.
- Intentionality: Strong work ethic and contribution to the excellence of the Division of Access and Opportunity and OU; self-motivation. Consistency in meeting deadlines and responding in a timely manner.
- Innovation: Possession of a natural curiosity to learn and a continual pursuit of personal and professional growth. A focus on innovation, displaying an understanding of positive change and possessing a strong analytic ability. Efficiency by researching best practices, making creativity a priority.
Essential Duties:
- Designs, implements, and manages designated student programs and services.
- Assists with Veteran Success Center Program planning, development, and delivery.
- Works with Access and Opportunity Marketing & Communications representative to develop promotional materials and marketing strategies for the Veteran Success Center and veteran-focused outreach materials.
- Assists with grant preparation.
- Plans and coordinates activities, events, resources, and outreach for the Veteran Success Center military support projects and events.
- Researches, collects, and analyzes data or information and prepares reports or responses to inquiries.
- Serves as liaison and point of contact for offices on and off campus, including the Student Veterans Association Chapter and Peer Advisors for Veteran Education (PAVE) Program in support of goals, needs, events, training, and community service projects.
- Visits military bases, guard units, and community-based partnerships.
- Provides information and counseling to students, facilitating support groups, and advising student organizations.
- Assists with student inquiries regarding challenges following military service and develops a close connection to retention and behavioral intervention resources.
- Advocates for, mentors, and connects veterans to campus services including admissions assistance, academic advising and support, financial aid, goal setting assistance, career assessment, career involvement, and study skills development.
- Resolves academic problems and evaluates students for proper placement in class levels.
- Conducts workshops, seminars, classes, and other special programs for students.
- Oversees data and record maintenance, to include but not limited to student files, inventory, personnel, and other office files.
- Attends events or meetings and serves on committees.
- May assist in the management of day-to-day operations or supervise program staff.
- Promotes the OU Green Zone Faculty/Staff Training Program and utilizes Green Zone members for veteran referrals.
- Performs various duties as needed to successfully fulfill the function of the position.
Responsibilities:
Please review the job description.
Educational requirements:
Desired Skills:
Required Education and Experience: Bachelor's degree, AND:
- 12 months in student programming, student services, or closely related experience.
Equivalency/Substitution: Will accept 48 months related experience in lieu of the Bachelor's degree for a total of 60 months experience.
Skills:
- Ability to perceive where discretion is necessary and maintain the strictest confidentiality.
- Demonstrated ability to interact favorably with faculty, administrators, staff, students, and the public.
- Excellent communication skills, strong customer service orientation and the ability to interact with a wide variety of people (faculty, staff, students, and the public) in a friendly, professional manner.
- Must be able to work in a multi-tasked high-volume environment.
- Detail oriented for accuracy of data and information.
- Highly organized and able to handle multiple projects and deadlines.
- Customer service experience.
- Ability to work independently with minimal supervision.
Certifications: None
Working Conditions:
- Sit for long periods of time.
- Occasionally walk and stand.
- Ability to bend, lift, stoop and carry.
- Ability to engage in repetitive motions.
- Standard office environment.
- Frequent exposure to pressure caused by deadlines and busy periods.
- Ability to work effectively with a wide range of constituencies.
Department Preferences:
- Student services experience, specifically military-connected student populations.
- Experience with grant programs.
- Supervisory experience.
- Experience working in a team-based environment.
- Experience with student information systems.
- Proficiency in using computer software such as Microsoft Office, Word, PowerPoint, Excel, InDesign, Adobe, Publisher, etc.
- Knowledge of Family Educational Rights and Privacy Act (FERPA) and ethical principles in working with students.
Supervision: 1 student employee
Special Instructions: If you are selected as a final candidate for this position, you will be subject to The University of Oklahoma Norman Campus Tuberculosis Testing policy. To view the policy, visit https: //hr.ou.edu/Policies-Handbooks/TB-Testing.
Why You Belong at the University of Oklahoma: The University of Oklahoma values our community's unique talents, perspectives, and experiences. At OU, we aspire to harness our innovation, creativity, and collaboration for the advancement of people everywhere. You Belong Here!
Equal Employment Opportunity Statement: The University, in compliance with all applicable federal and state laws and regulations, does not discriminate on the basis of race, color, national origin, sex, sexual orientation, marital status, genetic information, gender identity/expression (consistent with applicable law), age (40 or older), religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes but is not limited to admissions, employment, housing, financial aid, and educational services.
Benefits:
Please see the job description for benefits.
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