Provides Revenue Cycle management support to leadership ensuring appropriate and timely communications, developing project plans and milestones, and ensuring successful outcomes. May oversee assigned project and departmental registration and billing staff and/or functional and operational goals. Aligns project outcomes to achieve financial, quality, and service goals.

Duties:

• Effectively manages Revenue Cycle projects to ensure financial, quality, service, and operational goals are achieved.
• Responsible for day-to-day management and development of department staff utilizing development tools, such as performance evaluations and conducting performance management planning.
• Ensures that the department has the infrastructure and resources required to perform its role.
• Monitors department timelines to ensure resources are available and applied appropriately to achieve desired performance goals in a timely manner.
• Provides support to 3 - 6 process improvement efforts annually, which are expected to dramatically improve operating performance.
• May provide best practice examples from other healthcare organizations or industries.
• Oversees a department which acts as an internal and/or external consulting group providing process facilitation support as well as rigorous analytical support to project teams.
• Provides active tracking tools and risk management summaries for all projects designated by senior leadership.
• Summarizes individual projects progress and risks to senior leadership.
• Keeps abreast of recent trends and developments in process innovation and project management in the healthcare field as well as in related industries.
• Maintains effective internal and external communication regarding the process innovation and project management efforts.
• Provides timely information to executives, senior management and physicians throughout the system and the State.
• Provides consultative, coaching, or mentoring services to leadership, department staff, and outside entities as appropriate.
• Participates in meetings and on committees and represents the department in community outreach efforts.
• Oversees the development and implementation of communication plans.
• Performs various duties as needed to successfully fulfill the function of the position.