*Administrative Support Specialist

Posted: Friday, 01 August 2025
Valid Thru: Sunday, 31 August 2025
Index Requested on: 08/02/2025 01:45:28
Indexed on: 08/02/2025 01:45:28

Location: Oklahoma City, OK, 73101, US

Industry: Education
Occupational Category: 43-0000.00 - Office and Administrative Support
Type of Employment: FULL_TIME

University of Oklahoma is hiring!

Description:

Under direct supervision, performs entry-level administrative support-oriented job duties, to include but not limited to resolving routine-oriented job duties to include, but not limited to resolving routine questions and problems, data and filing maintenance, reception, inventory management, typing, report preparation, and correspondence. Job duties are clearly defined using standard methods and routines to accomplish tasks.

Duties:

  • Serves as the first point of contact for any in-person, phone or email communications for both internal and external customers.
  • Assists customers in setting up and amending parking accounts as necessary.
  • Provides excellent customer service by thoroughly responding to all inquiries.
  • Maintains data and files that may be of a confidential nature.
  • Processes, tracks and reports cash and credit card sales for parking citations, permits, transponders, etc.
  • Assigns and grants parking access according to departmental guidelines.
  • Completing daily administrative tasks such as processing leave alone requests, attaching vehicles per DMV and ROVR records and processing customer service emails.
  • Attends and presents information at new student or employee orientations.
  • Provides information regarding location or availability of materials, resources and services.
  • Responsible for preparing written correspondence for both internal and external customers, as needed.
  • Makes copies and assembles materials.
  • Opens, routes, and prepares incoming and outgoing mail.
  • Coordinates with other departments and outside partners to meet the parking needs for events, construction, etc.
  • Support Transportation Services as needed.
  • Performs related duties as assigned to successfully fulfill the function of the position.

Responsibilities:

Please review the job description.

Educational requirements:

  • high school

Desired Skills:

Required Education: High School diploma or GED, AND:

  • 12 months office, clerical or administrative support experience.

Skills:

  • Working knowledge of office procedures
  • General office and customer service skills
  • Working knowledge of Microsoft Office Suite (Outlook, Excel, and Word)
  • Excellent interpersonal skills
  • Ability to work independently and as a team player
  • Ability to complete tasks in an efficient and timely manner
  • Must be detail oriented for accuracy of data and information
  • Ability to multitask, be organized, and self-motivated
  • Ability to work in stressful situations
  • Ability to communicate verbally and in writing

Certifications: None

Working Conditions:

  • Physical:
    • Sit for prolonged periods.
    • Communicate effectively and listens.
    • Engage in repetitive motion.
    • Use of computer and telephone.
    • Stand, stoop, bend, and reach.
  • Environmental:
    • Standard office environment.

Departmental Preferences:

  • Bi-lingual English / Spanish
  • 12 months experience in customer service

Why You Belong at the University of Oklahoma: The University of Oklahoma values our community's unique talents, perspectives, and experiences. At OU, we aspire to harness our innovation, creativity, and collaboration for the advancement of people everywhere. You Belong Here!

Equal Employment Opportunity Statement: The University, in compliance with all applicable federal and state laws and regulations, does not discriminate on the basis of race, color, national origin, sex, sexual orientation, marital status, genetic information, gender identity/expression (consistent with applicable law), age (40 or older), religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes but is not limited to admissions, employment, housing, financial aid, and educational services.

Benefits:

Please see the job description for benefits.

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