PEAK - Customer Service Representative - Printing & Mailing Services

Pay Range: Targeted salary $14.00 per hour based on experience

Benefits Eligible: No

Work Schedule: Monday - Friday, 8: 00 a.m. to 5: 00 p.m. May consider part-time or flexible for the right candidate.

Position Introduction:

Initial point of contact for a department or area providing first-line assistance to walk-in visitors and callers. Provides standard office duties, back-up support and data entry.

• Serves as primary front desk receptionist.
• Answers multi-line phone and directs callers to appropriate personnel.
• Greets visitors, assists with questions and directions, or directs to appropriate personnel for additional assistance.
• Performs standard office duties, to include but not limited to filing, faxing, typing, copying, scanning, sorting and distributing mail.
• Maintains appointment calendars and keeps track of scheduled events.
• Assists with general office support duties and special projects.
• Performs various duties as needed to successfully fulfill the function of the position.

Required Education and Experience:

• High School Diploma or GED
• 12 months office, clerical or receptionist experience

Required Knowledge, Skills, Abilities:

• Working knowledge of Microsoft Office Suite (Word and Outlook)
• Detail oriented for accuracy of data and information
• Ability to communicate verbally and in writing
• Ability to build rapport with guests, students, faculty and staff
• General office skills such as multi-line phone, copying, filing, faxing, and distributing mail
• Excellent customer service skills
• Ability to handle difficult situations in a calm and professional manner

Hiring Contingent Upon a Background Check: Yes

Norman Campus: If you are selected as a finalist for a position that supports the Norman Campus, you will be subject to The University of Oklahoma Norman Campus Tuberculosis Testing policy .

Why You Belong at the University of Oklahoma: The University of Oklahoma values our community's unique talents, perspectives, and experiences. At OU, we aspire to harness our innovation, creativity, and collaboration for the advancement of people everywhere. You Belong Here!

Equal Employment Opportunity Statement: The University, in compliance with all applicable federal and state laws and regulations, does not discriminate on the basis of race, color, national origin, sex, sexual orientation, marital status, genetic information, gender identity/expression (consistent with applicable law), age (40 or older), religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes but is not limited to admissions, employment, housing, financial aid, and educational services.