Contact Center Specialist
The University of Oklahoma
Location: Norman, OK 73019, US
Employment Type: FULL_TIME
Industry: Advertising and Public Relations
Occupational Category: 13-0000.00 – Business and Financial Operations
Posted: Wednesday, 04 November 2026
Valid Through: Friday, 04 December 2026
Job Description
The University of Oklahoma is hiring a Contact Center Specialist in Norman, OK. This is a full-time position, and paying $16.00–$16.50/hour.
Pay Range: Targeted hourly pay rate: $16.00 - $16.50, depending on experience
Benefits Eligible: Yes
Work Schedule: Monday - Friday, 8: 00 a.m. to 5: 00 p.m.
Travel: Not required
Position Introduction:
If you want to make a positive impact in the lives of Oklahomans, join us at the Center for Public Management (CPM) because that is what we do daily. CPM is a department within the College of Continuing Education at the University of Oklahoma. We provide public sector agencies, staff, service providers, clients and community partners training, research and consultant support for professional and programmatic development. We deliver cost-effective, customer-oriented solutions that are tailored to meet unique needs and situations.
View full job description
Required Education:
Required Experience:
Department Preferences:
Hiring Contingent Upon a Background Check: Yes
Special Indications: Position subject to renewal based on availability of funds
Norman Campus: If you are selected as a finalist for a position that supports the Norman Campus, you will be subject to The University of Oklahoma Norman Campus Tuberculosis Testing policy .
Why You Belong at the University of Oklahoma: The University of Oklahoma values our community's unique talents, perspectives, and experiences. At OU, we aspire to harness our innovation, creativity, and collaboration for the advancement of people everywhere. You Belong Here!
Equal Employment Opportunity Statement: The University, in compliance with all applicable federal and state laws and regulations, does not discriminate on the basis of race, color, national origin, sex, sexual orientation, marital status, genetic information, gender identity/expression (consistent with applicable law), age (40 or older), religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes but is not limited to admissions, employment, housing, financial aid, and educational services.
Benefits Eligible: Yes
Work Schedule: Monday - Friday, 8: 00 a.m. to 5: 00 p.m.
Travel: Not required
Position Introduction:
If you want to make a positive impact in the lives of Oklahomans, join us at the Center for Public Management (CPM) because that is what we do daily. CPM is a department within the College of Continuing Education at the University of Oklahoma. We provide public sector agencies, staff, service providers, clients and community partners training, research and consultant support for professional and programmatic development. We deliver cost-effective, customer-oriented solutions that are tailored to meet unique needs and situations.
View full job description
Required Education:
- High School Diploma or GED
Required Experience:
- 6 months experience in customer service or at a call center.
Department Preferences:
- Bachelor's Degree or equivalent experience
- 24 months experience in education, technical assistance, social services, contact center or office work
Hiring Contingent Upon a Background Check: Yes
Special Indications: Position subject to renewal based on availability of funds
Norman Campus: If you are selected as a finalist for a position that supports the Norman Campus, you will be subject to The University of Oklahoma Norman Campus Tuberculosis Testing policy .
Why You Belong at the University of Oklahoma: The University of Oklahoma values our community's unique talents, perspectives, and experiences. At OU, we aspire to harness our innovation, creativity, and collaboration for the advancement of people everywhere. You Belong Here!
Equal Employment Opportunity Statement: The University, in compliance with all applicable federal and state laws and regulations, does not discriminate on the basis of race, color, national origin, sex, sexual orientation, marital status, genetic information, gender identity/expression (consistent with applicable law), age (40 or older), religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes but is not limited to admissions, employment, housing, financial aid, and educational services.
Education Requirements
high school
Skills
Please see the job description for required or recommended skills.
Benefits
Please see the job description for benefits.
Index requested: 11/04/2026 18:19:56 • Indexed: 11/04/2026 18:19:56