The Management and Program Analyst II shall provide management and program analysis services to the FAALC to include, but not limited to planning, scheduling, conducting, and reporting analyses of management, administrative, and logistics programs and procedures to determine resource requirements and utilization, workflow processes, and the efficiency, effectiveness, and productivity of functional operations.

• Review new and revised regulations, publications, directives, and logistical plans to help ensure correct interpretation, impact identification, and compliance within the FAALC.
• Coordinate all new and revised operating procedures with affected activities and monitor their incorporation into applicable FAALC handbooks and orders.
• Plan, initiate, execute, monitor, and report on all FAALC work activities of assigned projects and other responsibilities as authorized by the Project Charter for each of the assigned project(s).
• Assists with development of project workflows, work breakdown schedules, milestones, budgets, resource requirements, and with the development of performance or success measures.
• Maintain and update automated systems for tracking obligation and expenditure of funds. Monitor and report fund obligations, expenditures, and budget status.
• Document all project stakeholder expectations and report all positive or negative impacts to the assigned project(s) cost, performance, or schedule to their assigned FAALC Program Manager and FAALC Project Management Specialist.
• Provide guidance on travel regulations and ensure travel practices meet FAALC criteria and government requirements.
• Conducts and reports results of employee interviews and audits of programs and supply records to determine compliance with FAALC policies and procedures.
• Performs evaluations of actual vs. budgeted cost, schedule, and performance data, identifying manpower resource requirements.
• Document the integration of tasks, provide technical analytical guidance to project teams, and make recommendations regarding the analysis and solutions of problems.
• Analyze and reports on the effectiveness, efficiency, and productivity of administrative and technical programs such as data systems, information management, personnel, budget, etc. as related to their support of substantive operating programs (e.g., logistics support, staffing standards, organizational structure, etc.).
• Analyze existing and proposed changes to organizational structures, charts, and mission and functional statements, to assist in eliminating functional overlap or duplication among FAALC programs.
• Analyze program and administrative functions and produces reports identifying variances between actual and budgeted cost, schedule, and performance factors. Provide basic call center and customer service activities. I.e., answering the phone, logging tickets, capture and resolve customer requisition requests, complaints, concern, inquiries.
• Provide support and data as requested for administrative purposes and in support of the Quality Management System.
• Complete personnel and administrative actions as directed to include manpower resource allocation, recruitment, transfer, and temporary assignment.
• Develop variance information; producing cost, schedule, and performance budget forecasts; develop and managing administrative and management activity schedules and budgets; and produce administrative and management reports, presentations, and correspondence.
• Develop, tracks, and administers program and administrative activity schedules and budgets.
• Develop metrics to measure the cost, schedule, and performance factors associated with management, administrative, and program functions.
• Develop improved methods for identifying resource requirements, measuring manpower and budget utilization, implementing improved work procedures, and reporting improvements in operations.
• Develop assessment metrics; compiling actual cost, schedule, and performance data.

Additionally, you will perform the following:

• Assist in the development and formatting of management presentations, briefings, and reports.
• Conduct targeted research, analyze data, identify process or service issues, and assist in developing resolutions.
• Generate routine and ad hoc reports from LCSS, Tableau, and other FAA data systems to support decision-making.
• File, track, and maintain time-sensitive documents and records in compliance with FAA retention and disposal policies.
• Take ownership and work with the Planner of record on Customer Service Actions (CSAs) initiated by the Logistics Center Customer Care Center, ensuring timely review, resolution, and closure.
• Collaborate with assigned Planners and other stakeholders to investigate discrepancies and implement corrective actions to reduce the number of open CSAs.
• Review and validate vendor invoices submitted via iSupplier in Delphi, alleviating workload from Item Managers.
• Perform comprehensive 5-step verification for each invoice:

Confirm PO receipt and closure in LCSS.

Verify acceptance completion in PRISM (coordinate with L600/warehouse if necessary).

Review attachments for taxes, freight charges, and required documentation.

Validate consistency of invoice and PO values.

Approve accurate invoices or recommend rejection/resubmission for discrepancies.

• Ensure all payment approvals or rejections are clearly documented and communicated.
• Pull and analyze excess inventory reports through Tableau; coordinate with Engineering to obtain disposition recommendations.
• Execute approved scrapping or excess disposal actions in accordance with FAA policy.
• Support tracking and research of delinquent due-in facilities using IFS, Tableau, and Tot Tool; coordinate with field sites and issue follow-up communications.
• Work under the direction of a Logistics Manager, RCO, or Item Manager while contributing as part of a collaborative logistics team.
• Support multiple, concurrent logistics assignments of varying complexity with limited supervision.
• Interact effectively with professionals across multiple levels, maintaining a strong customer service and results-oriented focus.

Education

• High school diploma or equivalent is required.
• Bachelor of Arts degree in Business Administration, or an associate degree in accounting or business, is preferred.

Experience

• Minimum four (4) years' experience.

License, Cert or Registration

• The ability to obtain security clearance enabling access to various Government facilities.

Special knowledge, skills, & abilities

• Must possess an excellent understanding of technical issues, ability to communicate verbally and in written form effectively, and the ability to work within U.S. Government contractual realm.
• This position requires the ability to communicate effectively before groups of customers or employees of the organization.
• Excellent telephone skills and knowledge of troubleshooting using vendors.
• Success managing multiple tasks simultaneously. Adaptable to changing requirements and tasks.
• Successfully perform basic mathematical functions as required in a business and/or engineering setting.
• To perform this job successfully, an individual will have knowledge of the Microsoft development suite, and the Microsoft Office suite of software and knowledgeable of Web and Network architectures.

SKT, Inc. is an AA/EEO/Veteran/Disabled employer. For a general description of benefits, please visit: https: //www.sktcorp.com/career-center/