Position Summary

Provide a wide range of administrative and office support activities for the department and/or managers to facilitate the efficient operation of the organization.

Essential Functions

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

• Answer phones as needed in a friendly manner, per the Dental Depot procedures.

• Monitors the front door for deliveries and grants access to the executive office when appropriate.

• Creates and maintains company directories.

• Delivers mail throughout the executive office.

• Manage/order office and cleaning supplies for ELO and offices

• Assist with mail, packages, and courier when needed.

• Orders ELO monthly lunches

• Manages company car/travel logs.

• Prepares Manager/Director meeting agenda

• Facilitates communication between ELO and vendors (cleaning, Bill Warren, Amazon, etc.)

• Assist with meal set up and clean up when needed. Also includes stocking of kitchen and events area for the fellowship hall.

• Manage and monitor gift cards for employees and patients (patient complaints, employee awards.)

• Assist with maintaining the cleanliness of the kitchen/break room/restrooms. This includes bi-weekly kitchen cleaning.)

• Create documents as requested.

• Answer phones as needed in friendly manner, per the Dental Depot procedures.

• Process statements to be approved for payment.

• Filing invoices and pay statements.

• Manage Birthday and Anniversary cards

• Assist with other departments’ administrative needs as necessary.

• Assist with keeping the supply cabinet organized.

• Complies with: Dental Depot policies and procedures; OSHA policies, procedures, rules, and regulations; and HIPAA policies, procedures, rules, and regulations.

• This position may complete other Administrative and Maintenance tasks as assigned by Management

• Maintain regular and reliable attendance

Position Qualifications

Education: High School Graduate or General Education Degree (GED): Required

Experience: 1 plus years of experience in fast paced office administration.

Certifications & Licenses: None Computer Skills: Must demonstrate knowledge of office administration, management, technology and systems. Must be highly adept at Microsoft Office Outlook, Excel, Word, and familiar with Publisher and PowerPoint.

Other Requirements: Must have a valid driver's license, proof of valid vehicle insurance and must have annual Motor Vehicle Record Check, as a condition of employment if employee operates any Company owned vehicles or drives their own personal vehicle for Company business purposes. Must be able to manage multiple phonelines.

Skills & Abilities

• Analytical Skills – Ability to use thinking and reasoning to solve a problem.

• Business Acumen – Ability to grasp and understand business concepts and issues.

• Communication, Oral – Ability to communicate effectively with others using the spoken word.

• Communication, Written - Ability to communicate in writing clearly and concisely.

• Conflict Resolution - Ability to deal with others in an antagonistic situation.

• Customer Oriented - Ability to take care of the customers’ needs while following company procedures.

• Detail Oriented – Ability to pay attention to the minute details of a project or task.

• Energetic – Ability to work at a sustained pace and produce quality work.

• Reliability – The trait of being dependable and trustworthy.

• Enthusiastic – Ability to bring energy to the performance of a task.

• Tactful – Ability to show consideration for and maintain good relations with others.

• Responsible - Ability to be held accountable or answerable for one’s conduct.

• Working Under Pressure - Ability to complete assigned tasks under stressful situations.

• Time Management – Ability to utilize the available time to organize and complete work within give deadlines.

• Judgment - The ability to formulate a sound decision using the available information.

• Self-Motivated – Ability to be internally inspired to perform a task to the best of one’s ability using his or her own drive or initiative.

• Organized - Possessing the trait of being organized or following a systematic method of performing a task.

• Ethical – Ability to demonstrate conduct conforming to a set of values and accepted standards.

• Motivation – Ability to inspire oneself and others to reach a goal and/or perform to the best of their ability.

• Goal Oriented – Ability to focus on a goal and obtain a pre-determined result.

• Initiative – Ability to make decisions or take actions to solve a problem or reach a goal.

• Honesty / Integrity – Ability to be truthful and be seen as credible in the workplace.

• Friendly – Ability to exhibit a cheerful demeanor toward others.