Department:

People & Culture/Payroll

Job Status:

Full Time

FLSA Status:

Exempt

Reports To:

People & Culture Executive

Job Type:

Regular

Amount of Travel Required:

10% - 35%

Work Schedule:

Varies Monday-Friday. Travel to various locations may be required and possible weekend/evenings hours.

Positions Supervised:

People & Culture Coordinator(s)

People & Culture Generalist(s) (PCG)

Position Summary

The People & Culture Manager (PCM) maintains and enhances the organization's people & culture strategy by planning, implementing, and evaluating employee relations and People & Culture (P& C) policies, programs, and practices. PCM will oversee a majority of the employee life cycle from onboarding to termination; excluding benefits and payroll.

Essential Functions

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

• Oversee the Dental Depot People & Culture Group (P& CG) under the direction of the P& C executive; positions supervised include, but not may be limited to: People & Culture Coordinator(s) (PCC) and People & Culture Generalist(s) (PCG).
• Provides P& C support to the Executive Leadership Office (ELO) and other offices/clinics as assigned. Support will include—but is not limited to—employee relations, employee investigation concerns on positions Assistant Office Manager and below, & performance review management for all positions of Office Manager and below.
• Partners with the P& C executive & Talent Acquisition Manager (TAM) to understand and execute the organizations' P& C strategy particularly as it relates to current and future talent needs, management, and succession planning.
• Provides support and guidance to P& C Generalist(s), P& C Coordinator(s), management, and other staff when complex, specialized, and sensitive questions and issues arise; may be required to administer and execute routine tasks in delicate circumstances such as providing reasonable accommodations, job evaluations, job descriptions, employee investigating allegations of wrongdoing, and terminations.
• Assist P& C executive in developing an organizational Employee of the Month, Manager of the Quarter, and other culture-specific/employee engagement task, initiatives, projects, and programs as assigned by the P& C executive.
• Administers various P& C plans and procedures for all company personnel; assists in development and implementation of personnel policies and procedures.
• Assists P& C executive in enforcement of employee handbook, policies, and any procedures manual.
• Participates in developing P& C goals, objectives, and systems.
• Maintains various reports for the P& C department.
• Administers compensation program; monitors performance evaluation program and revises as necessary.
• Participates in administrative staff meetings and attends other meetings and seminars.
• Assists in evaluation of reports, decisions, and results of P& C department in relation to established goals. Recommends new approaches, policies, and procedures to effect continual improvements in the efficiency of the department and services performed.
• Maintains compliance with federal and state regulations concerning employment.
• Complies with Dental Depot policies and procedures; OSHA policies, procedures, rules, and regulations; and HIPAA policies, procedures, rules, and regulations.
• This position may complete other P& C, TA, and or administrative tasks as assigned by the P& C executive.

Position Qualifications

Education:

Required: High School Diploma;
Preferred: Bachelor’s Degree; Field of study: Human Resources

Experience:

Required: 5 years’ experience as a Generalist AND 3 years of Human Resources Management experience for a total of no less than 8 years of Human Resources experience

Certifications & Licenses:

PHR(Professional in Human Resources) or SHRM-CP (SHRM-Certified Professional) certification preferred and/or ability to obtain with twelve (12) months of starting in this position

Computer Skills:

Must have excellent skills with all Microsoft Office Products and the internet.

Other Requirements:

Must have a valid driver's license, proof of valid vehicle insurance and must have annual Motor Vehicle Record Check, as a condition of employment if employee operates any Company owned vehicles or drives their own personal vehicle for Company business purposes.

Skills & Abilities

• Friendly - Ability to exhibit a cheerful demeanor toward others.
• Decision Making - Ability to make critical decisions while following company procedures.
• Communication, Written - Ability to communicate in writing clearly and concisely.
• Communication, Oral - Ability to communicate effectively with others using the spoken word.
• Accountability - Ability to accept responsibility and account for his/her actions.
• Working Under Pressure - Ability to complete assigned tasks under stressful situations.
• Resource Management (People & Equipment) - Ability to obtain and appropriate the proper usage of equipment, facilities, materials, as well as personnel.
• Negotiation Skills - Ability to reach outcomes that gain the support and acceptance of all parties.
• Interpersonal - Ability to get along well with a variety of personalities and individuals.
• Diversity Oriented - Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type.
• Delegating Responsibility - Ability to allocate authority and/or task responsibility to appropriate people.
• Change Management - Ability to encourage others to seek opportunities for different and innovative approaches to addressing problems and opportunities.
• Business Acumen - Ability to grasp and understand business concepts and issues.

Physical Demands

N (Not Applicable)

Activity is not applicable to this position.

O (Occasionally)

Position requires this activity up to 33% of the time (0 - 2.5+ hrs/day)

F (Frequently)

Position requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)

C (Constantly)

Position requires this activity more than 66% of the time (5.5+ hrs/day)

Physical Demands

Lift/Carry

Stand

F

10 lbs or less

O

Walk

F

Sit

F

Manually Manipulate

F

Reach Outward

F

Push/Pull

Reach Above Shoulder

O

12 lbs or less

O

Climb

N

Crawl

N

Squat or Kneel

O

Bend

O

Grasp

F

Speak

C

Other Physical Requirements

Vision (Near)

Work Environment

While performing the duties of this job, the employee is occasionally exposed to toxic or caustic chemicals, body fluids, blood borne pathogens, and the risk of radiation. The noise level is usually moderate. As the dental practice is heavily dependent on scheduling, the general environment can become hectic at times. Therefore, the employee must be able to handle effectively the normal anxieties associated with the job.