Department:

People & Culture

Job Status:

Full Time

FLSA Status:

Exempt

Reports To:

COO

Job Type:

Regular

Amount of Travel Required:

Up to 20%

Work Schedule:

Varies Monday-Friday. Travel to various locations may be required and possible weekend/evenings hours.

Positions Supervised:

Payroll Manager, Benefits Manager, Talent Acquisition Manager, People & Culture Manager, ELO Building Admin

Position Summary

Maintains and enhances the organization's People & Culture functions by planning, implementing, and evaluating employee relations and People & Culture policies, programs, and practices. The Director of People & Culture also serves a critical role in executing key HR initiatives, providing internal employee support and driving HR functional excellence and process improvement.

Essential Functions

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

• Oversees all functional areas of the People & Culture department, which may include recruitment and employment, organizing and maintaining personnel records, employee and/or labor relations, job evaluation, compensation management, benefits administration, organization development and training.
• Administers various People & Culture plans and procedures for all company personnel; assists in development and implementation of personnel policies and procedures; revises and updates employee handbook and policies and procedures manual.
• Onboarding new employees, which includes training HR systems and reviewing Handbook and other HR-related materials with new employees.
• Administers compensation program; monitors performance evaluation program and revises as necessary. Processes all payrolls efficiently and timely.
• Assists in benefits administration to include claims resolution, change reporting, approving invoices for payment, and communicating benefit information to employees.
• Participates in Director’s meetings, administrative staff meetings and attends other meetings and seminars.
• Assists in evaluation of reports, decisions, and results of department in relation to established goals. Recommends new approaches, policies, and procedures, trainings for development to effect continual improvements in efficiency of department and services performed and retention.
• Selects and maintains Human Resource Information Technology System, all records and compiles reports from database.
• Maintains compliance with federal and state regulations concerning employment.
• Complies with: Dental Depot policies and procedures; OSHA policies, procedures, rules, and regulations; and HIPAA policies, procedures, rules, and regulations.
• Provides administration on FMLA, FLSA, ADA and EEOC issues. Maintains records and reports to conform to EEO regulations.
• Provides advice and counsel to the management team on the fair and consistent handling of situations requiring discipline.
• Responds to all personnel issues and questions in a timely manner.
• Maintains personnel files and I-9 documentation.
• Assists in the hiring process by coordinating job postings, reviewing resumes and performing interviews.
• Conducts terminations, exit interviews, analyzes data and makes recommendations for continuous improvement.
• Update existing job descriptions and develop new job descriptions as needed.
• This position may complete other Administrative and Maintenance tasks as assigned by Management.
• Maintain regular and reliable attendance

Position Qualifications

Education:

Minimum of a Bachelor’s degree or equivalent. Preferred Field(s) of Study: Human Resources, Business or Organization Development.

Experience:

7 plus years of experience in People & Culture/Human Resources field

Certifications & Licenses:

PHR/SHRM-CP or SPHR/SPRM-SCP Certification Preferred.

Computer Skills:

Must have excellent skills with all Microsoft Office Products, HR analytics tools including third-party HR and payroll programs and the internet.

Other Requirements:

Must have a valid driver's license, proof of valid vehicle insurance and must have annual Motor Vehicle Record Check, as a condition of employment if employee operates any Company owned vehicles or drives their own personal vehicle for Company business purposes.

Skills & Abilities

• Passionate and professional team member – Desire to make a positive difference in an organization by helping nourish a corporate culture of mutual respect and servant-minded leadership.
• Detailed-oriented with excellent organizational and documentation skills.
• Understanding of HR concepts and principles (talent acquisition, professional development, compensation, benefits, HR analytics, etc.)
• Up-to-date knowledge of local labor laws and government requirements.
• Interpersonal – Approachable and responsive resource able to connect with a variety of personalities and individuals at all levels within an organization.
• Decision Making - Ability to make critical decisions while following company procedures.
• Communication, Written - Ability to communicate in writing clearly and concisely.
• Communication, Oral - Ability to communicate effectively with others.
• Accountability - Ability to accept responsibility and account for his/her actions.
• Strong Problem Solving Skills - Ability to make independent decisions and effectively prioritize assignments in a fast-paced environment.
• Diversity Oriented - Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type.
• Delegating Responsibility - Ability to allocate authority and/or task responsibility to appropriate people.
• Change Management - Ability to encourage others to seek opportunities for different and innovative approaches to addressing problems and opportunities.
• Business Acumen - Ability to grasp and understand business concepts and issues.

Physical Demands

N (Not Applicable)

Activity is not applicable to this position.

O (Occasionally)

Position requires this activity up to 33% of the time (0 - 2.5+ hrs/day)

F (Frequently)

Position requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)

C (Constantly)

Position requires this activity more than 66% of the time (5.5+ hrs/day)

Physical Demands

Lift/Carry

Stand

F

10 lbs or less

O

Walk

F

Sit

F

Manually Manipulate

F

Reach Outward

F

Push/Pull

Reach Above Shoulder

O

12 lbs or less

O

Climb

N

Crawl

N

Squat or Kneel

O

Bend

O

Grasp

F

Speak

C

Other Physical Requirements

Vision (Near)

Work Environment

While performing the duties of this job, the employee is occasionally exposed to toxic or caustic chemicals, body fluids, blood borne pathogens, and the risk of radiation. The noise level is usually moderate. As the dental practice is heavily dependent on scheduling, the general environment can become hectic at times. Therefore, the employee must be able to handle effectively the normal anxieties associated with the job.