Customer Service Intern
Posted:
Thursday, 21 November 2024
Valid Thru:
Saturday, 21 December 2024
Index Requested on:
11/22/2024 01:27:18
Indexed on:
11/22/2024 01:27:18
Location:
Columbus, OH, 43081, US
Industry:
Advertising and Public Relations
Occupational Category:
13-0000.00 - Business and Financial Operations
Type of Employment: FULL_TIME
Worthington Industries is hiring!
Description:
Job Summary: We are seeking a motivated and detail-oriented individual to join our Consumer Products team as a Customer Service Intern. This is a paid internship, and will support the Customer Service Manager in creating more efficient processes across the team, with a focus on building better training resources.
Key Responsibilities: - Collaborate with Customer Service and cross-functional team members identify training needs and areas for improvement.
- Assist in the creation and revision of training materials, including manuals, guides, e-learning modules, and video content.
- Gather and analyze feedback from our most recent new hires to identify training gaps.
- Build on our existing Commercial Resource Hub to maintain an organized repository of training materials and ensure they are up-to-date and easily accessible.
- Support other customer service-related projects and initiatives as needed.
Qualifications: ยท Currently pursuing a degree in Communications, Business, Sales, Human Resources, or a related field.
- Strong organizational and time management skills.
- Strong written and verbal communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Experience with SharePoint and Tableau preferred.
- Ability to work both independently and collaboratively in a team environment.
- Passionate about customer service and continuous improvement.
Responsibilities:
Please review the job description.
Educational requirements:
Desired Skills:
Please see the job description for required or recommended skills.
Benefits:
Please see the job description for benefits.
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