Supervisor, Document Control Specialist (Onsite)

As the leading innovator in Vehicle-to-Government (V2Gov) technology, Vitu is transforming the way vehicles, businesses, government, and drivers interact with one another.

Vitu provides innovative, cutting-edge services to the motor vehicle industry. Our namesake solution manages titling and registration transactions in all 50 states and across multiple locations — all on one platform. With the mission of expanding and automating Vehicle-to-Government (V2Gov) transactions, the Vitu platform is reimagining how drivers, businesses and governments interact with vehicles. Vitu has offices in California, Florida, Georgia, Illinois, Indiana, Minnesota, Montana, North Carolina, New Hampshire, New Jersey, New York, Ohio, Oregon, Pennsylvania, and Virginia.

Job Summary

Supervisor Document Control Specialist is responsible for managing the staff and operations for all audit corrections.

Key Responsibilities

• Manages the staff and operations for all corrections regarding audit.

• Operational Efficiency and Correspondence: Managing strong customer relationships and maintaining positive interactions with the DMV.

• Non-Compliance Report Management: Review and present the monthly "Non-Compliance Report" to the DMV, ensuring accuracy and compliance with regulatory standards.

• Audit Support Oversight: Provide oversight and support to audit support operations, ensuring smooth and efficient processes and augmenting the other department with the corrections team staff to overcome increases in workflow.

• DMV Corrections and Rejections Response: Respond promptly to DMV requests for corrections or rejections, maintaining compliance and resolving issues as they arise.

• VLT Stops Troubleshooting: Responsible for troubleshooting and resolving DMV notices of VLT stops, ensuring that all issues are addressed efficiently and effectively.

Minimum Qualifications and Experience

• High School Diploma or Bachelor's degree in Business or relevant field

• Preferably 2-3 years of Lead /Supervisory experience

• Automotive Industry knowledge is a plus

• Must be creative and able to offer suggestions in how to achieve desired results

• Ability to learn new technologies quickly

• Must be a team player, self-motivated, and career oriented, with a desire to contribute to the growth of the company

• Maintain an awareness of business-related trends in the industry

• Proven ability to organize and manage multiple priorities coupled with the flexibility to quickly adapt to ever changing business needs

• Ability to effectively communicate both verbally and in writing

Compensation -

The salary range for this position is: $62, 000 - $75, 000

The final pay for this position will be determined by multiple factors including, but not limited to, location, education, experience, training and skills.

At Vitu, our engaged workforce is the key to our success. We are committed to creating a positive, inclusive, and motivating environment where employees feel valued, connected, and empowered. We have an Employee first culture and foster a collaborative environment where innovation, creativity, diverse ideas and opinions are valued. We value each team member and ensure they have the opportunity to grow and contribute to the success of our organization.

At Vitu, we care for our employees and their families. We offer a comprehensive benefits package including -

• Healthcare Coverage for you and your family covering Medical, Dental & Vision

• Tax Advantage accounts such as Health Savings Account (HSA) & Flexible Spending Accounts (FSA)

• Generous PTO

• Pet Insurance

• Retirement Planning

• ID Theft Insurance

• Life and Disability Insurance

• Commuter Benefits

• Accident & Hospital, Critical Illness Insurance

• Tuition Reimbursement

Vitu is an Equal Employment Opportunity Employer. We value diversity and are dedicated to providing an equal and inclusive working environment. We are committed to providing an environment that is free from discrimination and harassment. We do not discriminate on the basis of race, color, religion, age, sex, sexual orientation, gender identity, ethnicity, national origin or ancestry, disability, marital status, veteran status or any other category protected by applicable federal, state or local law. Vitu is committed to providing reasonable accommodations when requested by an applicant or employee with disabilities, unless such accommodations would cause undue hardship.