BUSINESS SERVICES SPECIALIST II JOB DESCRIPTION

JOB TITLE:

Business Services Specialist II

LOCATION:

Wilmington – OH, 3268 Progress Way, Wilmington, OH, USA

REPORTING TO:

Jennifer Robinette

JOB DESCRIPTION:

Under direct supervision, the primary functions of the Business Services Specialist II include the following:

The Business Services Specialist II role is a position in our Document Management Group, as well as our Release Services Group. The role will include multiple actives within a secured area. Business Services Specialists are required to handle documents in a timely, accurate, and efficient manner while maintaining a consistent flow from one department to the next. This role may be performing functions such as receiving, sorting, scanning, batching, filing, pulling, validating, or releasing documents.

Key Responsibilities:

• Handle documents in a timely and efficient manner while maintaining a consistent flow from one department to the next
• Sort and imaging Lender packets in vault/secure room
• Retrieve perfecting documents from a secured vault repository
• Sign off on State documents
• Follows established procedures and compliance requirements
• Performs other duties as necessary
• Ability to work a flexible schedule as needed, including occasional mandatory overtime
• Attention to Detail; good organizational skills; adaptability; demonstrates consistent accuracy and thoroughness; efficient and timely completion of work

Education and Experience:

Minimum

• High School Diploma/GED and 3 years’ experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience; or 5 years’ experience in a related field.
• Requires strong knowledge of Microsoft Word and Excel.
• Excellent interpersonal and collaborative> skills to work effectively with teams throughout organization.

Workplace Environment:

• Ability to perform routine and repetitive production work.
• Ability to sit for long periods of time.
• Prolonged exposure to computer screens.
• Variable shifts for Day, Evening, Part-Time and Full-Time which can include Saturdays.
• Ability to lift or push up to 35 lbs.

SHIFT/SCHEDULE:

5: 30 AM – 2: 00PM ET or 9: 00 AM – 5: 30PM ET

EMPLOYMENT TYPE:

Permanent/Onsite

PAY TYPE:

Hourly

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.