Phlebotomy Educator, First Shift, Outreach Operations Department

UC Health is hiring a full-time Phlebotomy Educator for the outreach operations department for first shift at University of Cincinnati Medical Center.

The Phlebotomy Educator will be responsible for identifying the education needs for new and existing associates. They will develop and implement a training program that focuses on streamlining the training process, while also improving the associates technical and customer service skills. They will ensure that all associates throughout the entire outreach department have the same training regardless of the site they are covering. They will focus on phlebotomy, processing, and customer service.

About University of Cincinnati Medical Center

As part of the Clifton Campus of UC Health, Greater Cincinnati's academic health system, University of Cincinnati Medical Center has served Greater Cincinnati and Northern Kentucky for nearly 200 years. Each year, hundreds of thousands of patients receive care from our world-renowned clinicians and care team. Our experts utilize the most advanced medical knowledge and technology available, providing a level of specialty and subspecialty medical care that is not available anywhere else in Greater Cincinnati.

UC Medical Center is also home to medical breakthroughs- our physician experts conduct basic, translational and clinical research, leading to new therapies and care protocols, and connecting patients to the latest and most advanced treatments. UC Medical Center houses Greater Cincinnati's only Level I adult trauma center, which includes the right mix of specialist and medical resources available at a moment's notice for a wide variety of the most complex medical conditions and injuries.Education and Experience:

• Minimum Required: High School Diploma or GED
• Preferred: Associate's in healthcare
• 1-2 Years of Equivalent Experience
  • Preferred: 3-5 Years of Equivalent Experience

License & Certification

• Phlebotomy Certification

• Actively participate in the interviewing, selection, and hiring process for new associates.
• Conduct new associate onboarding, including:
  • Reviewing safety information during the first week of training
  • Providing facility tours
  • Reviewing job descriptions and communicating duties, expectations, and responsibilities
  • Assisting new associates with developing goals and expectations for their first several weeks
• Coordinate and plan training programs in collaboration with Supervisors and Management.
• Monitor the progress of new associates and actively participate in associate training initiatives.
• Travel to various draw sites as needed; work hours may vary based on departmental needs.
• Provide mentorship and ongoing support to both new and current associates.
• Collaborate with Supervisors and Management to develop and evaluate educational checklists and competency assessments for associates.
• Participate in the development of educational and training programs for current associates.
• Identify educational and developmental needs for new and existing associates.
• Monitor annual competencies for Laboratory Support Technicians (LSTs) and assist associates in completing required annual competencies and continuing education requirements.
• Assist in the development, implementation, and ongoing monitoring of LST training programs for newly hired associates.
• Support Supervisors and Management with associate performance evaluations.
• Train and mentor Preceptors on proper training procedures and completion of competency checklists.
• Work the bench as needed, including
  • Performing phlebotomy procedures
  • Processing specimens pre-analytically
  • Accessioning, labeling, and preparing specimens for transport
  • Providing clerical support duties
• Perform additional duties as assigned by Supervisors, Management, or the Director related to laboratory education and training needs.

• Actively participate in the interviewing, selection, and hiring process for new associates.
• Conduct new associate onboarding, including:
  • Reviewing safety information during the first week of training
  • Providing facility tours
  • Reviewing job descriptions and communicating duties, expectations, and responsibilities
  • Assisting new associates with developing goals and expectations for their first several weeks
• Coordinate and plan training programs in collaboration with Supervisors and Management.
• Monitor the progress of new associates and actively participate in associate training initiatives.
• Travel to various draw sites as needed; work hours may vary based on departmental needs.
• Provide mentorship and ongoing support to both new and current associates.
• Collaborate with Supervisors and Management to develop and evaluate educational checklists and competency assessments for associates.
• Participate in the development of educational and training programs for current associates.
• Identify educational and developmental needs for new and existing associates.
• Monitor annual competencies for Laboratory Support Technicians (LSTs) and assist associates in completing required annual competencies and continuing education requirements.
• Assist in the development, implementation, and ongoing monitoring of LST training programs for newly hired associates.
• Support Supervisors and Management with associate performance evaluations.
• Train and mentor Preceptors on proper training procedures and completion of competency checklists.
• Work the bench as needed, including
  • Performing phlebotomy procedures
  • Processing specimens pre-analytically
  • Accessioning, labeling, and preparing specimens for transport
  • Providing clerical support duties
• Perform additional duties as assigned by Supervisors, Management, or the Director related to laboratory education and training needs.