Community Health Worker – School-Based Health Centers

The Community Health Worker (CHW) School-Based Health Centers serves as a key member of the School-Based Health Center team and helps connect students, families, school personnel, healthcare providers, and community partners to healthcare services and supportive resources. This position supports timely access to care through outreach, care coordination, education, resource navigation, and follow-up. The CHW works closely with medical, dental, behavioral health, school, and community partners to address barriers to care, improve communication, strengthen service utilization, and promote student health, engagement, and overall well-being. Community Health Worker School-Based Health Centers Essential Functions Functional Area: Student Outreach, Care Coordination & Service Navigation Estimated Effort: 50% Assist with School-Based Health Center enrollment, registration, consent forms, and program participation activities Conduct outreach to students and families regarding available healthcare services Coordinate appointments for medical, dental, behavioral health, and other supportive services provided through the School-Based Health Center Provide appointment reminders and follow-up communication with students, families, and school personnel Identify barriers that may prevent students from accessing healthcare services and work with families and care teams to address those barriers Assist families with connecting to insurance programs, transportation resources, and community support services Support continuity of care by coordinating referrals between school-based services and external providers Participate in case conferencing and care coordination activities as appropriate Document contacts, referrals, services provided, and follow-up activities in appropriate systems Maintain HIPAA compliance and handle confidential patient information professionally Functional Area: School Partnerships, Student Engagement & Community Outreach Estimated Effort: 40% Serve as a liaison between Valley View Health Centers and school staff and administration Coordinate regular communication with school partners to identify access challenges, service gaps, and operational issues Develop positive working relationships with school administrators, teachers, counselors, nurses, and support staff Promote awareness of School-Based Health Center services among students, families, and school personnel Assist with health promotion activities, educational events, wellness campaigns, and outreach initiatives Participate in school events, family engagement nights, community events, and health fairs Support student engagement activities designed to improve awareness and utilization of available healthcare services Coordinate communication materials, flyers, newsletters, and educational resources Connect students and families with social services and community resources that address social determinants of health Assist in identifying student and family needs related to food security, housing stability, transportation, and other barriers affecting health and school success Foster strong relationships with community agencies to improve resource availability for students and families Functional Area: Program Support, Quality Improvement & Administrative Responsibilities Estimated Effort: 10% Maintain accurate records required for program reporting, quality improvement activities, and grant compliance Assist with collection and tracking of program performance measures Participate in staff meetings, trainings, and professional development activities Support School-Based Health Center operational needs as assigned Comply with agency policies, safety standards, school policies, and regulatory requirements Contribute to continuous improvement efforts that enhance student access and service quality Perform other duties as assigned to support program and agency needs Minimum Requirements Education High School Diploma or GED Job-Related Experience Must be comfortable traveling among multiple locations and working in community settings Must demonstrate effective communication, organization, teamwork, and the ability to coordinate activities with patients, staff, and community partners Licenses & Requirements Valid Ohio drivers license Clean driving record Reliable transportation Must be insurable under agency policy Must meet agency background, credentialing, and screening requirements Current Community Health Worker certification preferred, or eligibility to obtain Ohio Community Health Worker certification within six (6) months of hire People Management Experience No formal people-management experience required Preferred Qualifications Post-secondary education or training in community health, social services, public health, or a related field Experience in healthcare, community services, case management, outreach, youth programs, or patient navigation Current Community Health Worker certification Experience working with children, adolescents, and families Knowledge of school systems and educational environments Experience with care coordination, case management, patient navigation, or family support services Experience working in a Federally Qualified Health Center (FQHC), nonprofit healthcare organization, grant-funded program, or multidisciplinary care team Working Conditions Position works primarily within school-based health centers and school environments Periodic work may be performed in clinical, office, community, and outreach settings Regular travel between assigned schools, Valley View Health Centers locations, community events, and partner organizations may be required Position requires frequent interaction with students, families, school personnel, healthcare staff, and community partners Occasional evening activities may be required to support family engagement events, outreach activities, or community programs