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Job Title: Automotive Title Clerk (Full-Time)

Location: Northeast Ohio

Schedule: Monday – Friday, 8: 00 AM – 5: 00 PM

Employment Type: Full-Time

About the Role

The Ron Marhofer Auto Family is looking for a detail-oriented and experienced Automotive Title Clerk to join our administrative team. In this role, you will be the backbone of our vehicle transaction process, ensuring that every legal document, title transfer, and registration is handled with precision and compliance. If you take pride in accuracy, thrive in an organized work environment, and are looking for a stable, professional Monday-through-Friday schedule, we want to hear from you.

Why Join the Ron Marhofer Auto Family?

Since 1919, our family-owned group has served Northeast Ohio with a commitment to excellence. We believe in providing "world-class" experiences for both our customers and our team. We offer:

• A Culture of Excellence: We operate on six core values: enthusiasm, excellence, teamwork, trust, respect, and continuous improvement.
• Professional Growth: We provide opportunities for recognition, advancement, and the development of high-level administrative and technical skills.
• Work-Life Balance: This position offers a consistent Monday through Friday, 8: 00 AM to 5: 00 PM schedule.
• Competitive Compensation: We offer above-average pay and a supportive, collaborative environment.

Key Responsibilities

• Title Processing: Meticulously prepare and process vehicle titles, registrations, and lien releases to ensure seamless ownership transfers.
• Regulatory Compliance: Maintain a thorough understanding of Ohio state DMV regulations and federal laws to ensure all transactions meet legal standards.
• Documentation: Verify VIN numbers, odometer readings, and supporting legal documentation for accuracy, resolving discrepancies quickly.
• Liaison Duties: Act as a point of contact between the dealership, customers, financial institutions, and state DMV offices.
• Record Keeping: Maintain detailed, organized records of all title and registration transactions in our dealership management software.

Qualifications

• Experience Required: Proven experience as an Automotive Title Clerk or in a similar automotive administrative role is required.
• Technical Proficiency: Proficiency in dealership management software, DMV portals, and Microsoft Office Suite.
• Attention to Detail: Exceptional accuracy in data entry and the ability to audit complex legal paperwork.
• Problem-Solving: Ability to identify issues in documentation and proactively find solutions.
• Communication: Strong verbal and written communication skills to effectively assist customers and work with various departments.
• Ethical Judgment: A high degree of integrity when handling confidential customer and financial information.