COMPANY OVERVIEW:

At The Ron Marhofer Auto Family, we're committed to providing exceptional automotive experiences for our guests.

We believe the best candidates for us are those who believe in:

Our Values

• Trust & Respect
• Creating a world-class experience for our guests and team members
• Teamwork
• Continuous Improvement
• Commitment to excellence in all we do.

In addition to approachability and Process Orientation.

• Approachability: Serve as an approachable and supportive team member, collaborating with sales consultants and other departments to meet customer needs effectively.
• Process Orientation: Adhere to established processes and procedures while continuously seeking opportunities for improvement. Ensure compliance with regulatory requirements and dealership policies.

If you're passionate about delivering world-class customer service and thrive in a collaborative environment, we invite you to join our team.

POSITION OVERVIEW:

As the Finance and Insurance Manager, you will play a critical role in ensuring a seamless vehicle purchasing experience for our guests. You will be responsible for managing the finance and insurance process, maximizing revenue opportunities, and delivering exceptional service that aligns with our core values.

ESSENTIAL DUTIES: Essential Duties include the following. Other duties may be assigned.

• Responsible for PVR Performance and achievement of company's F& I targets.
• Active in F& I deliveries and will observe and coach sales team members in the moment on the process.
• “Walk the talk, ” will deliver vehicles when necessary and demonstrate successful F& I deliveries
• Will work with team leaders and other F& I managers during normal retail business to maximize performance
• Actively participate in the Monthly F& I team leadership huddle and performance review.
• Maintains 100% F& I video recording compliance.
• Knowledge of state regulations regarding finance and the Fair Credit Reporting Act.
• Review the structure of deals in accordance with lender and dealership guidelines.
• Adheres to a standard of professional ethics and is respectful to staff and customers.
• Review deals that are declined and work with the Sales Department to put dead deals together.
• Maintains a lender guide of programs used and obtains a working knowledge of them.
• Serves as liaison between the finance department and other departments.

HOW WILL MY PERFORMANCE BE MEASURED?

• Product sales and profit
• Contract-in-Transit
• Compliance with all State and Federal Regulations
• Customer Satisfaction Index

COMPETENCIES

1. Excellent Communication
2. Results Oriented
3. Customer Focus
4. Technical Capacity
5. Problem Solving
6. Teamwork Oriented

QUALIFICATIONS:

• Previous experience in automotive finance management.
• Proven track record of achieving sales targets and delivering exceptional customer service.
• Strong understanding of finance products, regulations, and industry best practices.
• Excellent communication and interpersonal skills, with the ability to build rapport and trust with guests and colleagues.
• Detail-oriented and process-oriented, with a focus on accuracy and compliance.
• Proficiency in relevant software applications and technology platforms.

BENEFITS:

• Competitive salary and bonus opportunities.
• Comprehensive benefits package, including health insurance, retirement plans, and paid time off.
• Ongoing training and professional development opportunities.
• Collaborative and supportive work environment based on values.

THE COMPANY – RON MARHOFER AUTO FAMILY

The Ron Marhofer Auto Family is proud to provide our guests with the latest new models from Chevrolet, Buick, GMC, Hyundai, and Nissan. We have been providing the Northeast Ohio community with a quality automotive experience since 1919.

With the broad range of brands offered by Ron Marhofer Auto Family, there is a vehicle for every budget and lifestyle within our inventory. Whether you are looking to purchase a family-friendly SUV, a smooth new sedan, or a robust new truck, you can find what you need at our dealerships. Not only does Ron Marhofer Auto Family provide Northeast Ohio with a great selection of new vehicles, but we also offer a no-pressure atmosphere so you can choose your next vehicle in peace.

If you're ready to take your career to the next level and join a dynamic team that values trust, respect, and excellence, we want to hear from you! Apply today to become our newest Finance and Insurance Manager and contribute to our mission of delivering exceptional automotive experiences. If you're passionate about delivering world-class customer service and thrive in a collaborative environment, we invite you to join our team.