Employment Details

• Employment Type: Full-Time
• Compensation: Base + Commission (Unlimited Earning Potential)
• Location: Ron Marhofer Chevrolet – Stow, Ohio
• Schedule: Flexible retail schedule (evenings & Saturdays required, Sundays off)

Position Summary

We are seeking a driven, customer-focused Automotive Sales Consultant to join our high-volume Chevrolet dealership in Stow, Ohio.

This role is ideal for individuals who are strong communicators, process-driven, and motivated by performance-based earnings. Success in this position requires the ability to consistently follow up with leads and effectively communicate with prospective guests across multiple channels, including text, phone, email, and in-person interactions.

Company Overview

At Ron Marhofer Auto Family, we have proudly served Northeast Ohio since 1919 as a family-owned dealership group committed to delivering world-class automotive experiences. As a 3-Time Dealer of the Year, we provide a high-performance, team-driven environment where top talent thrives.

We believe our success starts with our people and is guided by our core values:

• World-Class Experience
• Commitment to Excellence
• Teamwork
• Trust & Respect for the Individual
• Continuous Improvement

Key Responsibilities

Sales & Customer Experience

• Guide customers through the entire vehicle purchase process from initial inquiry to delivery
• Deliver a world-class guest experience both in-store and digitally
• Build rapport and trust with customers to drive long-term relationships and repeat business

Lead Management & Follow-Up

• Respond to internet leads, inbound calls, and showroom traffic promptly
• Execute consistent follow-up strategies to convert prospects into buyers
• Maintain active communication with guests via text messaging, phone calls, and email
• Utilize CRM tools to track all customer interactions and pipeline activity

Product Knowledge & Presentation

• Develop strong knowledge of Chevrolet vehicles, features, and financing options
• Conduct vehicle walkarounds and test drives tailored to customer needs
• Stay current on new inventory, incentives, and market trends

Process & Performance

• Follow dealership sales processes and compliance standards
• Achieve and exceed monthly sales volume, gross profit, and CSI targets
• Maintain accurate and timely documentation for all transactions

Qualifications

• Previous sales, customer service, or retail experience preferred (automotive a plus)
• Strong communication skills across text, phone, email, and in-person interactions
• Comfortable working in a fast-paced, performance-driven environment
• Self-motivated with a strong work ethic and desire to succeed
• Valid driver’s license with acceptable driving record

Key Skills for Success

• Follow-up discipline and lead conversion focus
• Digital communication proficiency (text/email responsiveness)
• Relationship-building and consultative selling
• Time management and organization
• Process adherence and attention to detail

Why Join Ron Marhofer Chevrolet of Stow?

• High-traffic dealership with strong lead flow
• Competitive compensation with uncapped earning potential
• Paid training and ongoing development
• Supportive, team-oriented culture
• Established brand with over 100 years of success
• Opportunity for career growth within the organization