Customer Care

Posted: Thursday, 11 June 2026
Valid Thru: Saturday, 11 July 2026
Index Requested on: 06/11/2026 05:09:51
Indexed on: 06/11/2026 05:09:51

Location: Marion, OH, 43301, US

Industry: Advertising and Public Relations
Occupational Category: 13-0000.00 - Business and Financial Operations
Type of Employment: FULL_TIME

Overhead Door Corporation is hiring!

Description:

Responsibilities

  • Clerical work including answering/screening/telephone calls to the appropriate person, resolution of calls (orders, quotes, etc).
  • Respond to customer requests for information concerning order tracking, order expediting and product availability.
  • Perform order entry at both sales invoicing level and request for products from supply plants.
  • Notify customers of potential backorders, credit issues, order availability and any other information regarding orders.
  • Act as a liaison between sales center and plant departments, gather the necessary information and respond appropriately.
  • Process all necessary paperwork for the daily operation of the sales center as required.
  • Other duties as assigned.
Qualifications

  • 1-3 years Customer Service experience
  • Attention to detail and problem solving.
  • Excellent telephone, written and verbal communication skills while interfacing with all levels of staff and customers.
  • Working knowledge of PC's and related software including MS Word, Excel, Access, Lotus Notes, etc.
  • Basic math skills required.
  • Willingness to learn product and processes.


Education

  • High School Diploma or GED
Qualifications

  • 1-3 years Customer Service experience
  • Attention to detail and problem solving.
  • Excellent telephone, written and verbal communication skills while interfacing with all levels of staff and customers.
  • Working knowledge of PC's and related software including MS Word, Excel, Access, Lotus Notes, etc.
  • Basic math skills required.
  • Willingness to learn product and processes.


Education

  • High School Diploma or GED

Responsibilities:

Please review the job description.

Educational requirements:

  • high school

Desired Skills:

Please see the job description for required or recommended skills.

Benefits:

Please see the job description for benefits.

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