Together we make breakthroughs possible.

At OCLC, we build technology with a purpose: to connect libraries and make knowledge accessible worldwide, because we believe that what is known must be shared. Our teams work with complex global datasets, AI and machine learning, hybrid cloud solutions, and other technologies that connect people and organizations to the information they need. We value the power of unique perspectives and experiences to unlock innovation. At OCLC, your ideas matter, whether you have two years of experience or 20. You'll learn, create, and problem-solve with technologists, product developers, librarians, researchers, marketing pros, and support teams around the world.

Why join OCLC ?

OCLC is consistently recognized as a best place to work by several independent programs We recogniz e and reward people and results with a comprehensive Total Rewards package. This means competitive compensation that reflects your unique contributions-performance, experience, and skills-along with exceptional benefits, including best-in-class health coverage, retirement plans with generous company contributions, and a commitment to your overall well-being.

• We know the best ideas don't always happen at a desk. Take a walking meeting around our 100-acre campus or enjoy lunch on the patio. We're committed to your success-both personally and professionally. Hybrid work environment: For many roles, t hree days a week on-site, with occasional additional days based on business needs .

• Free use of our o n-site fitness center, gym sports, group exercise classes, and gam e room

• Onsite catering and cafeteria subsidized by OCLC

• Health and wellness events

• Work environments with individual and team spaces and the latest technology tools

• P aid parental leave and adoption assistance

• Tuition reimbursement and P ublic S ervice L oan F orgiveness eligibility

• Company-subsidized pricing on local tickets and memberships

Join us in transforming how people everywhere access information and be part of a mission-driven team that makes a global impact.

The Job Details are as follows:

The Associate Product Analyst is a key contributor in all aspects of the product planning and development process. This role provides detailed information utilized in strategic decision making regarding product development, pricing, positioning, and release. The Associate Product Analyst must be able to successfully collaborate with team members in Sales, Marketing and Development to ensure the effective and efficient execution of product plans.

Key Responsibilities

• Test and validate functionality across the metadata management applications.
• Liaise with OCLC subject matter experts; including technical teams
• Work with customer support and development staff to investigate critical issues
• Oversee transition of open issues into problem reports and enhancement requests
• Communicate resolution of problem/enhancement reports back to Support staff and libraries
• Document procedures, release notes, and write customer-facing communications; strong writing skills are a necessity

Qualifications

Minimum Required

• Ability to function in a team environment and manage multiple priorities
• Strong problem-solving abilities, willingness to take ownership of difficult issues
• An understanding of or a willingness to learn product management
• Proven ability to effectively communicate with several types and levels of staff and external contacts, both in writing and verbally
• Two to four years in a product or project support role with technology
• Competence with basic office computing applications including word processing and spreadsheets

Desired but not Required

• Knowledge of OCLC Products and Services
• Knowledge of Jira, Confluence, SharePoint
• Experience in the library community
• Bachelor's degree

Working Conditions: Normal office environment.

ADA/EAA: The above statements cover what are generally believed to be the principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.