Performance Monitor

Under the general direction of the Deputy Director manages and oversees department and sub-recipient operations to ensure compliance with federal, state, and local workforce development guidelines by providing direction, guidance and qualitative and quantitative evaluation of all workforce-related programs and activities. Works in coordination with the Fiscal Monitor and Workforce Development Board Deputy Director to ensure that Area 9 workforce programs operate in accordance with program requirement and available funding and further provides monitoring insights that contribute to the delivery of high-quality services to business customers and participants. This position investigates issues of noncompliance or exemplary performance, where necessary develops corrective action recommendations and monitors follow-up on implementation to promote continuous improvement and operational and programmatic excellence across all Workforce Innovation and Opportunity Act (WIOA) and Temporary Assistance to Needy Families (TANF) funded programs.