Outlet Store Sales Associate (Full Time)

Libbey’s historic outlet store is looking for an energetic, customer-loving Sales Associate to join our team.

Are you the next smiling, customer-loving face of Libbey? Do you thrive in a fast-paced environment, love helping customers find great deals, and know how to make a sale sparkle? Then we want to meet you! Perks include employee discounts, healthcare benefits, 401(k) with match, Paid Time Off, and a fun, team-driven atmosphere. Step into a role where every day is a new chance to connect, sell, and shine!

RESPONSIBILITIES

• Welcome customers by greeting them and offering assistance
• Stock shelves with company product, check in outside vendor merchandise as it arrives
• Direct customers by escorting them to racks and counters, suggesting items
• Advise customers by providing information on products
• Help customers make selections by building customer confidence: offering suggestions and opinions
• Document sales by creating or updating customer profile records, if applicable
• Process payments by totaling purchases, processing checks, cash and store or other credit cards
• Keep clientele informed by notifying them of preferred customer sales and future merchandise of potential interest
• General housekeeping including cleaning the break room and employee restrooms

REQUIREMENTS & QUALIFICATIONS

• High School diploma or GED required
• Strong customer service skills
• Retail experience, preferred
• Excellent verbal communication skills
• Strong teamwork and interpersonal skills
• Strong sense of urgency to meet deadlines
• General math skills

PHYSICAL DEMANDS & WORK ENVIRONMENT

• Frequent sitting, using hands/fingers to operate office tools and sampling equipment
• Frequent speaking/listening in face-to-face and/or telephone conversations
• Occasional standing/walking in both office and factory environments
• Occasional reaching above shoulders, stooping, kneeling, and/or crouching

COMPETENCIES FOR SUCCESS

• Take Control: ask for the direction and support you need to attain mastery of your objectives and ownership of your professional development.
• Be Engaged & Committed: lean in to learn, engage, and contribute, resulting in increased performance and personal satisfaction from your work.
• Be Accountable: hold yourself responsible for achieving your goals and successfully executing against the organization's initiatives.
• Overcome Constraints: avoid letting perceived roadblocks limit your ability to solve problems, address challenges, and develop innovative solutions.