Provide patient-centered services that optimize medication therapy for improved clinical and economic outcomes and excellent patient care from a centralized contact center. Services will be provided telephonically and include, but are not limited to: Comprehensive Medication Reviews, Targeted Interventions, Adherence Monitoring Interventions, and other Enhanced Patient Education Services. Ensure accurate and efficient KHC service is provided to our patients, the pharmacies we service, and the providers we support. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2, 800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.

Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.

Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family!

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology and so much more.
• Up to $21, 000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page ! Minimum

• Pharmacy Degree (BS-Pharmacy/PharmD) Required
• Must be licensed and remain in good standing with the State Board of Pharmacy in resident state
• Must be willing and able to obtain additional non-resident licensures as assigned
• ASHP-accredited residency or 2+ years relevant pharmacy experience
• Proven strength in written and oral communication skills to effectively relay information to patients, pharmacies, providers and to all levels of the organization
• Effectively able to prioritize and handle multiple projects and responsibilities

Desired

• Pharmacy Board Certification (Board of Pharmacy Specialties)
• 2+ years MTM experience
• Demonstrated leadership and coaching

• Identify, prioritize, and resolve medication-related problems, determine appropriate follow‐up care, and prevent new medication therapy problems
• Help patients identify barriers to adherence and develop solutions to overcome those barriers
• Use appropriate and professional communication skills and effective education techniques to engage patients and/or caregivers in decision making
• Formulate therapeutic goals for patients or caregivers based on medications and disease states using knowledge of primary literature and guidelines
• Make professional recommendations to other healthcare team members clearly, concisely, assertively, and in a timely manner
• Display cultural competence, respect for diversity, and respect for patient preferences and needs when providing patient care
• Teach, mentor and supervise pharmacy students on their Introductory Pharmacy Practice Experiences (IPPEs) and Advanced Pharmacy Practice Experiences (APPEs)
• Precept and mentor other staff, interns, or residents
• Ensure patient information and all areas of practice are handled in a compliant manner
• Meet productivity and performance expectations set forth by supervisor
• Demonstrate understanding and commitment to the purpose, vision, and mission of Kroger Health
• Apply effective workload and time management skills and document all services in a timely manner
• Assist supervisor with other projects as needed
• Provide support for other Kroger Health Connect and Kroger Health operations when needed
• Ability to work cooperatively in high paced and sometimes stressful environment
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
• Must be able to perform the essential functions of this position with or without reasonable accommodation