Head of Associate Experience Communications
Posted:
Wednesday, 04 March 2026
Valid Thru:
Friday, 03 April 2026
Index Requested on:
03/04/2026 09:17:50
Indexed on:
03/04/2026 09:17:50
Location:
Cincinnati, OH, 45201, US
Industry:
Advertising and Public Relations
Occupational Category:
13-0000.00 - Business and Financial Operations
Type of Employment: FULL_TIME
Kroger Corporate, a division of Kroger Co., is hiring!
Description:
Develop and lead associate communications and engagement strategies that support the company's Purpose and Promise, our people strategy and Human Resources functional areas, overall business priorities, and the behavior changes needed to achieve them. Advise and counsel the chief people officer and HR leadership team and ultimately enhance Kroger's reputation as a great place to work and build a career. Demonstrate company's core values of respect, honesty, integrity, diversity, inclusion and safety.Minimum
- Bachelor's Degree journalism, communications or related field
- Any prior experience managing agency resources
- 7+ years corporate communications or public relations experience
- Consulting and influencing skills; strong listening skills
- Proven ability to manage highly confidential and sensitive information appropriately
- Ability to interact and influence at all levels of an organization including senior management
- Ability to coordinate multiple priority projects involving different functional areas of the corporation
- Proficient in Microsoft Office Suite
- Proven track record of teamwork, innovation and delivery of business communication results
Desired
- 7+ years corporate communications experience including internal communications
- Any experience in a retail environment
- Any experience communicating with a unionized workforce
- Any experience writing materials on associate engagement, HR policy, health care, organizational change, compensation and benefits
- Any HR or benefits experience- Create/lead associate communication plans that improve associates' connection to Kroger's business priorities and how we support our associates
- Develop/execute communication for the People strategy (hiring/retention, training/development, engagement, and benefits/comp)
- Lead internal employer of choice communications across the company to build teamwork, foster alignment and improve performance
- Develop/execute leadership communication strategy; provide direct support to chief people officer/HR leadership team; advise/counsel leaders on issues/opportunities
- Create/maintain a recognizable employer brand to share our unique story as an employer of choice and recognize our associates in a way that connects with current associates, candidates and alumni
- Ensure quality control of all communications; serve as brand ambassador and consult with key stakeholders to foster alignment
- Establish metrics/key performance indicators to support business strategy and measure effectiveness; regularly report findings to stakeholders/leaders
- Develop/implement systems, governance, and best practices for communication through data analytics, competitive market analysis, and collaboration/feedback
- Lead development of compelling content across multiple channels to demonstrate the value of being part of the Kroger family and furthers our reputation as an employer of choice
- Lead weekly executive announcement process, working with senior leaders on confidential communications
- Develop/execute communication to support leaders and executives in understanding their role as a leader
- Evaluate/measure effectiveness of communications programs using results to strengthen planning/execution of future communications
- Supervise and coach direct reports in the performance of their duties; complete performance reviews/provide feedback to direct reports
- Travel independently up to 30% to divisions or conferences
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Responsibilities:
Please review the job description.
Educational requirements:
Desired Skills:
Please see the job description for required or recommended skills.
Benefits:
Please see the job description for benefits.
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