DESCRIPTION:

Duties: Participate in the development of cloud-based applications, automation, technologies and tools. Develop monitoring tools and log analysis tools to manage operations. Manage and/or influence infrastructure services to support application service uptime and user experience machine learning. Develop, test and debug automated tasks (Apps, Systems, and Infrastructure). Troubleshoot priority incidents and facilitate blameless postmortems. Work with development teams throughout the software life cycle ensuring sustainable software releases. Perform analytics on previous incidents and usage patterns to better predict issues and take proactive actions. Build and drive adoption for greater self-healing and resiliency patterns. Participate in performance tests, identify bottlenecks, opportunities for optimization, and capacity demands.

QUALIFICATIONS:

Minimum education and experience required: Bachelor's Degree in Computer Engineering, Software Engineering or related field of study plus 5 (Five) years in the job offered or as Software Engineer, Quality Assurance Analyst, Programmer Analyst, Test Engineer or related occupation. The employer will alternatively accept a Master's Degree in Computer Engineering, Software Engineering or related field of study plus 3 (Three) years in the job offered or as Software Engineer, Quality Assurance Analyst, Programmer Analyst, Test Engineer or related occupation.

Skills Required: This position requires experience with the following: Aurora; RDS; Cloud SQL; Triaging customer incidents on applications written in Java with messaging mechanism implementing MQ and JMS; Kafka messaging techniques; Providing support using monitoring tools including Dynatrace, Prometheus, and Apica; Creating performance dashboard on Grafana; Hosting applications in AWS cloud and supporting resources to perform maintenance on cloud infrastructure, migrating them to alternate Data centers for maximum resiliency; Cloud technologies including AWS and Kubernetes; Using COBOL to triage and troubleshoot production issue; Relational databases including Oracle, SQL, and DB2, and non-relational databases including Cassandra.

Job Location: 1111 Polaris Parkway, Columbus, OH 43240.

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans