In this role, you'll lead a team of recruiters and serve as a strategic advisor to senior leaders-shaping hiring outcomes that reinforce a strong control environment. You'll combine people leadership with consultative partnership to deliver an efficient, inclusive recruiting experience for roles that span business/operations and product/technology delivery. You'll use recruiting analytics, market insights, and proactive pipeline strategies to improve decision-making, hiring outcomes, and the candidate experience. This is a high-impact opportunity for a leader who enjoys coaching, solving complex problems, and driving measurable results.

As a Recruiting Manager in Talent Acquisition, you will lead and develop a team supporting the Card and Connected Commerce businesses. You will partner with senior stakeholders to anticipate workforce needs, translate priorities into scalable recruiting plans, and deliver high-quality hires through a consistent, candidate-focused process. You'll set clear expectations, establish disciplined operating rhythms, remove roadblocks, and enable your team to perform at their best-driving a strong experience for candidates and hiring teams from intake through offer and close.

Job Responsibilities

• Partner with senior business leaders to clarify hiring needs, priorities, and workforce plans, translating demand into actionable recruiting strategies
• Serve as a trusted advisor on hiring strategy, market dynamics, and key hiring decisions and implications, including role scope/level, required versus preferred skills, location strategy, interview design, and hiring timelines
• Lead, coach, and develop a team of recruiters through regular feedback, capability building, and career development planning
• Set clear performance expectations and maintain disciplined operating rhythms, including pipeline reviews, requisition prioritization, and quality standards, with ongoing check-ins and reviews
• Manage team capacity by allocating workloads and resources to meet hiring goals and shifting business priorities
• Drive consistency and rigor across recruiting practices, including structured intake, assessment approach, stakeholder alignment, and appropriate controls and documentation
• Build and execute proactive sourcing and pipeline strategies in partnership with recruiters and stakeholders for niche and competitive talent segments
• Identify and resolve issues that impact hiring progress, candidate experience, or team effectiveness, escalating risks early with clear recommendations
• Use recruiting analytics, market insights, and talent intelligence to deliver clear, actionable updates on progress, risks, and outcomes
• Evaluate and integrate Talent Acquisition technology to improve recruiter effectiveness, decision making, and operational efficiency
• Ensure a timely, professional candidate experience through consistent communication, effective offer management, and strong closure practices

Required Qualifications, Capabilities, and Skills

• 6+ years of recruiting experience, including end-to-end/full-cycle recruiting
• 3+ years of direct recruiting team leadership experience
• Strong stakeholder management and influencing skills, including partnering with senior leaders in a highly matrixed environment
• Proven track record delivering hiring outcomes through a disciplined operating cadence, data-informed prioritization, and strong senior stakeholder alignment in a fast-paced, high-volume and/or high-complexity environment
• Proven ability to coach and develop recruiters through feedback, performance management, and skill-building
• Ability to set priorities across competing demands, manage capacity, and drive resolution of hiring risks and bottlenecks
• Executive communication skills; able to translate complex inputs into clear recommendations and decision points, align stakeholders, and drive timely decisions and follow-through
• Strong judgment and discretion, including the ability to handle sensitive and confidential information appropriately

Preferred Qualifications, Capabilities, and Skills

• D emonstrated success leading recruiting teams in fast-paced, high-growth, and highly matrixed environments
• Demonstrated executive-level client service mindset, with the ability to anticipate and balance complex, competing stakeholder needs, influence outcomes, and deliver trusted partnership across senior leaders and matrixed teams
• Strong business acumen with the ability to translate business strategy and operating priorities into scalable recruiting and hiring plans
• Strong influencing, negotiation, and relationship-building skills across all organizational levels, including senior leaders
• Experience leveraging recruiting analytics, market insights, and talent intelligence to drive decision-making and improve hiring outcomes
• Experience driving process improvement initiatives that enhance candidate experience, recruiter effectiveness, and operational efficiency
• Ability to build and execute proactive sourcing and pipeline strategies for niche and highly competitive talent markets
• Experience recruiting for product-focused organizations, including roles such as Product Owners, Product Managers, Agility, and Marketing
• Knowledge of evolving AI trends within Talent Acquisition, with the ability to thoughtfully integrate technology into recruiting strategies and workflows

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans