NOTE: This position is onsite at our Cleveland location. We are a 24/7 operation but all technicians will be on 1st shift (6AM-2: 30PM or 9: 30AM-6PM) with no weekend coverage but will have holiday coverage.

Organizational Expectations:

Law Enforcement Unit (LEU) Technicians function as support to Federal Law Enforcement Officers whose duty is to protect the Federal Reserve Bank assets and personnel. The security of the Bank and employees is the overall mission of all LEU personnel. LEU Technicians work in a variety of positions that support sworn officers, as well as release them of assignments that do not require an armed officer.

General Responsibilities:

• Receives and processes request for service via telephone and e-mails; receives and records radio transmissions from field officers; monitors Fire Life Safety System, VSS, ePASS, and RaVEN; operates X-Ray machines and entry posts; runs NCIC checks as needed.
• Protects and provides basic emergency medical/rescue services to all staff, tenants, customers, and visitors while on the premises as required by the District and Department policies and procedures. Dispatches field officers to assignments.
• Processes access badge changes; fingerprints new employees and contractors for background checks; maintains department record storage and filing systems and performs other associated administrative tasks. Performs duties in support of screening personnel and creating access badges for new hires in the ID room.
• Accepts and reviews LEU records, managing items consistent with System Record Retention Manual. Assists LEU compliance section with all records required by Audit
• Demonstrates behaviors supporting a working environment conducive to positive morale, inclusion, quality, innovation and teamwork.
• Performs other duties as assigned or requested.
• Adheres to the Bank's attendance policies through regular and prompt attendance.

Education and Experience:

• LEU Technician: High School Diploma/GED and no prior years of related work experience
• LEU Technician Senior: High School Diploma/GED and 5 years of related work experience

Knowledge and Skills:

• Required to pass the Technician Field Training and Evaluation Program
• Ability to perform independent research
• Working knowledge of Microsoft office tools
• Knowledge of regulations, procedures and practices of a specific discipline: LEU Standard Operating Procedures and General Orders
• Strong demonstrated customer service skills and strong listening skills
• Problem solving and analytical skills
• Public speaking skills
• Relationship management and teamwork/collaboration skills
• Strong verbal and written communication skills

Physical Demands and General Working Conditions

This is not necessarily an exhaustive list of all responsibilities, duties, performance standards or requirements, efforts, skills or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, the Federal Reserve Bank of Cleveland reserves the right to revise this or any job description at any time.

Traditional office environment: Employees typically sit most of the day, work with a computer and may answer/respond to phone calls. Physical movement consists of walking for meetings, breaks, etc. Ability to lift items weighing approximately 20 pounds on a limited basis is required. Addendum as needed: Employees may be required to travel by car/air. Valid Driver's License Required.

Bank’s Ethics Rules and Drug Testing:

As a condition of employment, Federal Reserve Bank of Cleveland employees must comply with the Bank’s ethics rules which generally prohibit employees, their spouses/domestic partners, and minor children from owning or controlling, directly or indirectly, any debt or equity interest in a depository institution or an affiliate of a depository institution. A "depository institution" means a bank, a trust company, or any institution that accepts deposits, including a bank chartered under the laws of a foreign country. In addition, employees (and their spouses/domestic partners, and minor children) may not own shares of mutual funds, unit investment trusts or ETFs that have a policy, as stated in the prospectus, of concentrating in the financial services industry and that have underlying investments in banks or other depository institutions. If you or your spouse/domestic partner or minor child own such securities and would not be willing or able to divest them if you accepted an offer of Bank employment, you should raise this issue with the recruiter for this posting.

In addition, as a condition of employment, candidates must undergo a background check and will be tested for all controlled substances prohibited by federal law, to include marijuana, prior to hire and for certain safety sensitive positions during employment.

The expected starting salary range for a LEU Technician is 50, 000 annually, and for a LEU Technician Senior is annually. Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and market data.

The Cleveland Fed offers benefits to support overall health and financial security. Learn more about our benefits here: https: //www.clevelandfed.org/careers

Always verify and apply to jobs on Federal Reserve System Careers or through verified Federal Reserve Bank social media channels.

Reasonable Accommodation Statement - The Federal Reserve Bank of Cleveland is committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. To request a reasonable accommodation for any part of the employment process, please send an email to clev.4d.benefits.specialist@clev.frb.org.