• Ensure compliance with established claim handling guidelines regarding coverage, investigation, liability, damages, evaluation and resolution.

• Establish reserves pursuant to established reserving protocols and reserve authority procedures

• Responsible for coaching, developing and motivating direct reports. Responsibilities include but are not limited to: recruitment and selection; employee appraisals and proactively addressing employee grievance and performance issues. It is important that these duties are carried out in accordance with Company policies and practices and in conjunction with HR

• Act as claims contact for reinsurance placements

• Adhere to the StarStone Panel Counsel Program and Litigation Guidelines

• Provide claims underwriting support

• Comply with Team and Individual Service Levels and Key Performance Indicator (“KPI”) metrics set by Claims Operations Manager

• Undertaking general office administrative duties as and when required Proactively expanding and maintaining awareness of market, industry

• Responsible for coaching, developing and motivating direct reports. Responsibilities include but are not limited to: recruitment and selection; employee appraisals and proactively addressing employee grievance and performance issues. It is important that these duties are carried out in accordance with Company policies and practices and in conjunction with HR.

• In addition to the above key responsibilities, you may be required to undertake other duties from time to time as the Company may reasonably require

Technical Knowledge and Understanding:

• Possess a comprehensive understanding and knowledge of state and federal laws (including legislation) applicable to Casualty claims. Possesses an in-depth understanding of the policy language/coverage applicable to Primary Casualty Business Group.

• Computer skills – good working knowledge of MS Office, Excel

• Previously utilized an electronic claim system

• College degree or equivalent work experience

• A minimum of 5 years’ experience in the legal or Insurance profession dealing specifically with civil litigation involving Casualty Claims including Products and General Liability, or the technical claims analysis, and resolution of primary and excess claims.