Job Title: Hospitality Aide / Appointment Escort (Full-Time)
Location: Centerville Post Acute Skilled Nursing Facility

Position Summary:
Centerville Post Acute Skilled Nursing Facility is seeking a dependable and professional Hospitality Aide / Appointment Escort to support daily operations by assisting residents with non-clinical needs. This role is strictly non-patient care and focuses on customer service, transportation within the facility, and ensuring a positive experience for residents and visitors.

Key Responsibilities:

• Escort residents safely to and from appointments and to designated transportation pick-up areas
• Coordinate with nursing and administrative staff regarding scheduled appointments and resident readiness
• Provide friendly, courteous assistance to residents, families, and visitors
• Assist with wayfinding and general inquiries throughout the facility
• Ensure residents arrive on time for appointments and activities
• Maintain a clean, organized, and welcoming environment in common areas
• Assist with non-clinical tasks such as delivering items, organizing supplies, and supporting front desk operations as needed
• Follow all facility policies, safety procedures, and confidentiality standards

Important Note:
This position does not involve direct patient care, medical treatment, or assistance with activities of daily living (ADLs).

Qualifications:

• High school diploma or equivalent preferred
• Strong communication and customer service skills
• Ability to work well in a team-oriented environment
• Dependable, punctual, and organized
• Ability to walk and stand for extended periods
• Experience in hospitality, customer service, or healthcare support is a plus

Schedule:

• Full-time position
• Hours may include weekdays, weekends, and holidays as needed

Benefits:

• Competitive pay
• Health, dental, and vision insurance (for eligible employees)
• Paid time off
• Supportive team environment

Work Environment:
This role is based in a skilled nursing facility and involves frequent interaction with residents, staff, and visitors in a fast-paced environment.

Equal Opportunity Employer Statement:
Centerville Post Acute Skilled Nursing Facility is an equal opportunity employer and values diversity in the workplace.