General Summary

The Operations Manager plans, organizes, and directs manufacturing, distribution, and maintenance operations to ensure the most effective return on the company’s investment. This role oversees and manages a variety of facility functions, including administrative staff, production, quality control (QC), and other departments as assigned. The position is responsible for overall facility performance, including cost management, production methods, quality control, inventory management, and personnel operations. The Operations Manager ensures a safe and secure workplace through the maintenance of equipment and work areas, addressing material shortages, equipment defects, and inventory accuracy to prevent production or delivery delays. Additional responsibilities include staffing, interviewing candidates, and addressing personnel issues such as transfers, promotions, and corrective actions.

Principal Duties and Responsibilities

The following represents the core responsibilities of the Operations Manager. Other duties may be assigned as needed.

• Develop and implement plans and processes to minimize manufacturing costs by effectively utilizing manpower, equipment, facilities, materials, and capital, ensuring alignment with strategic objectives.
• Set group and individual accountabilities for problem-solving and cost reduction based on department needs.
• Manage spending in accordance with budget requirements and production volume changes.
• Establish effective management practices throughout assigned areas of responsibility.
• Prepare work schedules, assign tasks, and oversee employees to ensure production, shipping, and order targets are met.
• Address employee concerns, maintain morale, and promote positive personnel relations in compliance with approved policies.
• Interview pre-screened candidates and ensure timely onboarding and orientation for new hires, providing necessary training programs.
• Collaborate with other departments and facilities to complete scheduling requirements.
• Address material shortages, equipment/machine defects, and the causes of production delays promptly.
• Maintain equipment and facility work areas to ensure a safe working environment, acting immediately to resolve safety hazards.
• Actively work on improving workplace safety by addressing physical safety issues and ensuring adherence to safety protocols.
• Stay updated on the latest production methods, products, and management concepts.

Qualifications

Experience and Education

• High school diploma or equivalent required; college degree preferred.
• Minimum of 5 years of experience in a manufacturing supervisor/management role.
• OSHA & Hazmat Training required.
• Basic math, reading, and comprehension skills.

Specific Knowledge, Skills, and Abilities

• Comprehensive knowledge of departmental functions and company policies/procedures.
• Strong organizational and computer skills, including inventory control expertise.
• Excellent leadership, management, and communication skills (both verbal and written).

Reasoning Ability

• Ability to determine the correctness of processes based on guidelines and prior experience.
• Sound judgment and decision-making skills within the scope of company policies and procedures.
• Ability to work independently with minimal supervision, completing assigned projects efficiently.

Certificates, Licenses, Registrations

Must meet required certifications, which may include a valid Driver’s License and/or CDL with Hazmat Training.

Physical Demands

The physical demands listed below are representative of those required to perform this job successfully. Reasonable accommodations may be made for individuals with disabilities.

• Regularly required to stand, reach, handle, twist or turn, talk, see, and hear. Must also be able to lift and/or move up to 50 pounds.
• Frequently required to bend, squat, and stoop.
• Occasionally required to sit, walk, lift, carry, push, pull, climb, kneel, write, and drive.

Work Environment

The work environment aligns with that of a normal paint manufacturing facility. The noise level is typically moderate.

Key Performance Indicators (KPIs)

• Timely and accurate completion of shipping, ordering, and production schedules.
• Strong knowledge of assigned areas of responsibility.
• Efficient management of employees in assigned departments.
• Maintenance of professional facility appearance and demeanor.
• Accurate physical inventory counts.
• Reduction in workplace accidents.