Room Attendant

Posted: Wednesday, 30 July 2025
Valid Thru: Friday, 29 August 2025
Index Requested on: 07/31/2025 03:25:12
Indexed on: 07/31/2025 03:25:12

Location: Fairport, NY, 14450, US

Industry: Advertising and Public Relations
Occupational Category: 13-0000.00 - Business and Financial Operations
Type of Employment: FULL_TIME

Woodcliff Hotel & Spa is hiring!

Description:

Room Attendant

$16.50 an hour

Department: Housekeeping Reports to: Executive Housekeeper

Position: Room Attendant Status: Non- Exempt

Position Summary: The primary responsibility of the Room Attendant is to maintain clean and attractive guest rooms while following company standards and safety/security procedures.

Accountabilities: The Room Attendant is responsible for the timely and proper cleaning of guest rooms on a daily basis.

Qualification Standards

Education & Experience:
  • Experience in a hotel or a related field preferred
  • High School diploma or equivalent preferred


Tools & Equipment:
  • Telephone, two-way radios
  • Housekeeping cart, laundry cart, vacuum, broom, window cleaner, furniture polish, all-purpose cleaner, dumpster/trash compactor sponge, mops and buckets, keys, hand vacuum, extension cord, door stopper, laundry chute, elevators, floor care products (i.e., stripper, was, sealer) carpet extractor, Wet/Dry Vacuum


Work Environment:
  • Under variable temperature conditions
  • Under variable noise levels
  • Outdoors/Indoors
  • Around chemicals, fumes and or odor hazards
  • Around dust and or mite hazards


Physical Requirements:
  • Long hours sometimes required
  • Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects
  • Ability to bend, stretch, twist, stoop or reach with your body and arms repeatedly without difficulty
  • Ability to stand for long hours and walk long distances without fatigue
  • Ability to work under variable temperatures and noise levels
  • Near Vision - The ability to see details at close range


Mental Requirements:
  • Oral and Written Comprehension and Expression - Must be able to convey & understand information and ideas in English
  • Must be able to evaluate and select among alternative courses of action quickly and accurately
  • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary
  • Must have the ability to assimilate complex information, data, etc. from multiple sources and consider, adjust, or modify to meet the constraints of the particular need
  • Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests
  • Mathematical Reasoning - Must be able to work with and understand basic arithmetic functions
  • Multi-lingual skills helpful

Duties & Functions

Essential:
  • Approach all encounters with guests and employees in a friendly, service-oriented manner
  • Maintain regular attendance, as required by scheduling which will vary according to the needs of the hotel
  • Maintain high standards of personal appearance and grooming, as defined in the hotel handbook, when working
  • Comply at all times with New Castle standards and regulations to encourage safe and efficient hotel operations
  • Secure issued keys at all times, report lost or stolen keys immediately
  • Follow proper SOP on entering and securing guest rooms
  • Thoroughly clean and re-stock guestrooms to New Castle Standards
  • Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up
  • Report all lost and found items to the Housekeeping Supervisor immediately
  • Keep all hallways, public areas, and closets clean, neat, boomed and vacuumed
  • Prepare housekeeping cleaning cart for next day's use
  • Report any maintenance repairs immediately to the Housekeeping Supervisor or Manager
  • Complete all assigned cleaning duties in designated area
  • Keep immediate supervisors fully informed of all challenges or matters requiring his/her attention

Marginal
  • Assist in Laundry
  • Participate in all hotel and departmental meetings as requested
  • Other duties as required

The Woodcliff Hotel and Spa is an Equal Opportunity Employer and considers applicants for all positions without regard to age, disability, genetic information and/or predisposing genetic characteristics, marital status, national origin, race/color, religion, sex/gender, sexual orientation, military or veteran status, victim of domestic violence status, arrest or conviction record, or any other characteristic protected by applicable laws.

Responsibilities:

Please review the job description.

Educational requirements:

  • high school

Desired Skills:

Please see the job description for required or recommended skills.

Benefits:

Please see the job description for benefits.

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