Restaurant Supervisor -

Horizons Modern Kitchen Wine Bar

$21.00 an hour

Step into the exciting world of hospitality, where your passion for the food and beverage industry thrives. Working alongside the Food and Beverage Manager, you'll continue to develop your leadership abilities. Whether it's breakfast, lunch, or dinner, you and the restaurant and lounge team will be the heart of delivering exceptional dining experiences for our guests. You are the Restaurant Supervisor and in this role you will:

• Be your Manager's Right Hand - supporting the restaurant manager by implementing/following policies and procedures and ensuring the team is training and ready to deliver his/her vision.

• Keep your Eyes Open - ensuring that all is as it should be. Is the restaurant clean, set and ready? Are staff fully knowledgeable about their jobs, the daily specials and which guests/groups may be dining in your restaurant that day? Are they looking sharp per hotel policy?

• Be "the Communicator" - ensuring the team - from bus person to management to culinary staff - are kept informed on a timely basis and know what it is they "need to know".

• Walk the Talk - being an extra set of hands for the staff, helping where needed - serving, hosting, delivering, scheduling, training, interviewing, etc.

• Be a Safety & Security Agent - keeping your eyes open for issues with our property, guests or your coworkers and ensure all are working safely and securely, with the hotel's assets treated with the respect and care they deserve.

Job Requirements

Prior food & beverage experience strongly preferred with prior supervisory experience a plus and good communication skills and fluency in English required. You will regularly use a computer and various software programs and must have certified alcohol training. Physical requirements include the ability to work long hours, Light work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Possess the ability to bend, stretch, twist or reach with your body and arms, work under variable temperatures and noise levels. Near Vision - The ability to see details at close range. Ability to stand for long periods of time without sitting or leaning.
Essential Duties & Responsibilities:

• Supervise daily restaurant operations to ensure smooth and efficient service.
• Lead communications of daily specials, guest notes, and operational updates.
• Assist in scheduling and monitoring staff performance; coach team members as needed.
• Ensure all health, safety, and sanitation standards are met or exceeded.
• Support the Restaurant Manager in inventory, ordering, and receiving supplies.
• Resolve guest concerns in a professional, timely manner.
• Maintain high standards of hospitality, presentation, and service quality.
• Coordinate with the kitchen to ensure proper food timing and presentation.
• Perform opening and closing duties including cash handling, reporting, and setup/cleanup.

Qualifications:

• Minimum 2 years of experience in a restaurant or food & beverage supervisory role preferred.
• Strong leadership and communication skills.
• Knowledge of POS systems and basic computer skills.
• Ability to remain calm under pressure and multitask in a fast-paced environment.
• ServSafe Certification preferred.

Physical Requirements:

• Must be able to stand and walk for prolonged periods (8 hours per shift).
• Must be able to lift, carry, and transport up to 40 lbs (trays, boxes, supplies).
• Ability to bend, stoop, reach, twist, and climb stairs as needed.
• Frequent use of hands for handling trays, cleaning tools, and equipment.
• Must be able to work in a fast-paced environment with high physical and mental demands.
• Ability to work flexible hours, including nights, weekends, and holidays.

Work Environment:

• Indoor restaurant setting
• Exposure to kitchen heat, cold food storage areas, and busy service areas.
• Must wear appropriate uniform and maintain a clean, professional appearance.

The Woodcliff Hotel and Spa is an Equal Opportunity Employer and considers applicants for all positions without regard to age, disability, genetic information and/or predisposing genetic characteristics, marital status, national origin, race/color, religion, sex/gender, sexual orientation, military or veteran status, victim of domestic violence status, arrest or conviction record, or any other characteristic protected by applicable laws.