Job Title: Catering Sales Manager

Department: Sales and Marketing

Location: The Woodcliff Hotel and Spa

Reports To: Shawnee Dynes

Hourly wage scale: $26.44-28.85

Job Summary:

You love the hotel industry, and selling memorable events is your specialty. As a Catering Sales Manager, you will connect with clients to bring their visions to life while driving revenue for the hotel. Whether it's a dream wedding or a social gathering, your expertise in weddings and SMERF catering ensures that every event is seamlessly planned and flawlessly executed.

Key Responsibilities:

• Proactively Drive Catering Sales - Develop and execute a strategic plan to maximize bookings for weddings, social events, and SMERF catering. Actively pursue leads through networking, referrals, and outbound sales efforts.

• Be the Expert Clients Trust - Listen attentively to understand client needs, ensuring that events align with their vision while meeting revenue goals. Follow up promptly on inquiries and maintain strong relationships for repeat business.

• Solicit & Negotiate Contracts - Secure business through site visits, cold calls, social media outreach, and event industry networking. Negotiate contracts that balance client satisfaction and hotel profitability.

• Represent Woodcliff in the Community - Position the hotel as the premier venue for weddings and social events by attending bridal shows, networking events, and industry gatherings. Strengthen relationships with local businesses, event planners, and vendors.

• Collaborate Across Teams - Work closely with catering operations, banquet staff, and the culinary team to ensure flawless event execution. Maintain clear communication from booking through event day to exceed guest expectations.

• Stay Ahead of Trends - Keep a pulse on the latest wedding and event trends, leveraging insights to position Woodcliff as a top choice for modern celebrations.

• Manage Multiple Events Seamlessly - Oversee all aspects of the sales process, from initial inquiry to post-event follow-up, ensuring smooth coordination across multiple bookings.

• Leverage Sales Analytics - Track key performance metrics, identify revenue opportunities, and refine sales strategies to meet and exceed catering revenue goals.

Qualifications:

• Minimum of two years in catering sales, preferably in a full-service hotel or high-volume event venue.

• Experience in wedding sales, social events, or SMERF catering strongly preferred.

• Proficiency in sales software, CRM tools, and event management systems (experience with Delphi is a plus).

• Strong communication, negotiation, and organizational skills.

• Ability to work Saturdays and accommodate flexible event schedules.

• Ability to lift, stand, and move event-related materials as needed.

Working Conditions: Fast-paced environment

Physical Requirements: Must have the ability to push, pull or lift approximately 25 lbs, stand for long periods of time, and assist with set up of event-related materials as needed.

Reasonable Accommodations:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, experience and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Disclaimer:

This job description in no way states or implies that these are the only duties to be performed. Employees are required to follow any other instructions and to perform any other duties requested by their manager or supervisor. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the company as the needs of the company and requirements of the job change

Equal Opportunity Statement:

The Woodcliff Hotel and Spa is an Equal Opportunity Employer and considers applicants for all positions without regard to age, disability, genetic information and/or predisposing genetic characteristics, marital status, national origin, race/color, religion, sex/gender, sexual orientation, military or veteran status, victim of domestic violence status, arrest or conviction record, or any other characteristic protected by applicable laws.