Dispatcher

Job Title: Dispatcher Reports To: Director of Operations FLSA Status: Non-Exempt Status: Part-Time| Per Diem Department: NECO Petroleum Location: Tonawanda, NY Company Overview Tarbell Management Group (TMG) is a proud Mohawk family-owned enterprise dedicated to its mission of empowering economic sovereignty for Tribal Nations and trusted partners. TMG has grown from a small local business into a diversified organization serving Indian Country and beyond, with operations spanning petroleum wholesale and transportation, convenience and restaurant services, tobacco manufacturing, brand management and national distribution and shared services. Our Core Values TMG offers a competitive total rewards package that includes medical, dental, and vision coverage, a 401(k) with company match, paid time off, Holidays, telemedicine access, optional Aflac coverage, and other employee benefits that support work-life balance and well-being. Job Summary The Dispatcheris responsible forsupporting safe, efficient, andtimelypetroleum delivery operations by providing daily pricing information to customers, forecasting customer orders, dispatching orders to NECO Transport Drivers and carriers, andmaintainingaccuratedelivery and billing information. This role requires professional communication, strong attention to detail, effective problem solving, and collaboration with drivers, customers, vendors, managers, and internal departments to support reliable service and operational success. This position upholds TMGs Mission and Core Values bydemonstratingintegrity, accountability, respect, continuous learning, and follow-through in daily work. At TMG, how we work matters as much as what we achieve, and team members are expected to model these values through their actions and relationships. This includes Following the Good Path, Aiming High, Honoring the Circle, Nurturinga Good Mind, and Holding the Fire. Primary Responsibilities (includes but is not limited to) Provide daily pricing information to customers by the required deadline.Dispatch orders to NECO Transport Drivers and carriers with clear instructions.Forecast customer orders, obtain tank readings, and update dispatch plans.Enteraccuratedelivery, billing, pricing, and bill of lading information into required systems.Coordinate with drivers, customers, vendors, Sales, Operations, and other NECO departments.Assistdrivers with loading, delivery, unloading, and service-related issues.Prepare spreadsheets, reports, and operational updates for management as requested.Submit required Customs or broker documents electronically when needed.Support safe dispatch practices andtimelycommunication to helpdriverscomplete deliveries safely.Perform other related duties as assigned. Minimum Qualifications Prior dispatch experience, preferably in petroleum dispatch or petroleum customer service.Proficiencywith Microsoft Excel and the ability to learn and use dispatch, billing, pricing, and related operational systems.Ability toworkthe assigned schedule consistently and respond to time-sensitive operational needs during scheduled hours.Excellent written, verbal, and interpersonal communication skills.Strong planning, organization, multitasking, and attention to detail.Ability toproblem solve, research information with limited direction, and provideaccurateinformationin a timely manner.Professional, flexible, and able to work effectively with peers, drivers, customers, vendors, and management. Preferred Qualifications: Familiarity with DOT regulations.Experience in petroleum dispatch, petroleum transportation, or fuel delivery operations. Physical & Work Environment Requirements Primarily office-based work with frequent computer, phone, email, and dispatch system use.Must be able to sit for extended periods and perform repetitive keyboard and mouse use.Must be able to manage multiple priorities in a fast-paced dispatch environment.May require occasional availability outside standard business hours to support time-sensitive operational needs.