Client Integration Officer

Posted: Friday, 08 August 2025
Valid Thru: Sunday, 07 September 2025
Index Requested on: 08/09/2025 01:54:14
Indexed on: 08/09/2025 01:54:14

Location: New York, NY, 10001, US

Industry: Advertising and Public Relations
Occupational Category: 13-0000.00 - Business and Financial Operations
Type of Employment: FULL_TIME

Mizuho Americas Services LLC is hiring!

Description:

Job Summary:
  • Provides Clients and Front Office optimal experience through effective onboarding and communication
  • Responsible for coordinating onboarding requests only for OTC/Derivatives cases and ensuring they are fulfilled specifically Mizuho's KYC, Regulatory, Credit, and Legal processes in a timely and accurate manner


Major Responsibilities:
  • Assist with implementation of a client centric approach that focuses on delivering optimal onboarding experience for The Client by ensuring all onboarding requirements are met in a timely manner
  • Proactively manage queue of onboarding OTC/derivatives requests through reporting and directly interfacing with Front Office
  • Execute routines to collect and implement feedback from clients and front office to ensure continuous improvement and voice of the customer is being applied to process
  • Work with Front Office to fulfill onboarding requests with all pertinent, available KYC, Tax, Regulatory, Legal, and Credit information
  • Evaluate onboarding requests ahead of time to understand complexities to determine what areas will require most support
  • Coordinate / align KYC, Regulatory, Credit, Legal resources to requests and proactively escalating capacity issues that may exists to fulfillment
  • Partner and advise with CSG, Legal, and Credit as they execute their respective processes, applying KYC, Regulatory, Credit, Legal expertise as appropriate
  • Identify potential skills gaps to inform training and procedural documentation
  • Evaluate new types of product Mizuho creates for its customers and implication in the onboarding process
  • Understand policy changes socialized by Compliance and implications to the onboarding process
  • Manage end to end Onboarding coordination for OTC Derivatives and Equities Derivatives business, Securities and Bank onboardings for Corporate clients
  • Produce Metrics and support documentation
  • Assist in any Audit requests and questions or fixing any regulatory breaks as directed by Head of Client Integration


Qualifications/Skills:
  • 10+ years banking & securities products experience including KYC, Regulatory, Legal, and Credit skills
  • 5+ years demonstrated leadership or equivalent training. Must have strong client facing experience
  • Bachelor's degree or equivalent
  • Strong attention to detail and analytical skills
  • Excellent communication skills and experience working with Front Office and clients
  • Appropriate and confidential handling of client data


The expected base salary ranges from $100, 000 - $165, 000. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications and licenses obtained. Market and organizational factors are also considered. In addition to salary and a generous employee benefits package, successful candidates are eligible to receive a discretionary bonus.

#WayUp

Responsibilities:

Please review the job description.

Educational requirements:

  • high school

Desired Skills:

Please see the job description for required or recommended skills.

Benefits:

Please see the job description for benefits.

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