Description & Requirements

Maximus is currently hiring a Director of Communications!

The Director of Communications is responsible for developing and implementing an integrated communications strategy, which includes evaluating and improving current practices. This role will determine the appropriate structure, tactics, and processes for the communications department to support both departmental and organizational strategy.

This is a remote position for New York State residents.

Why Maximus? Work/Life Balance - Flexible schedules tailored to your needs!
Competitive Compensation - Performance-based bonuses included!
️ Comprehensive Insurance Coverage - Choose from Medical, Dental, Vision, and Prescription plans, plus partially funded HSA . Enjoy Life Insurance and discounts on Auto, Home, Renter's, and Pet Insurance .
Future Planning - Secure your future with a 401K Retirement Savings Plan + Company Matching .
️ Unlimited Time Off Package - UTO, Holidays, Extended Sick Leave, and Short & Long-Term Disability coverage .
Holistic Wellness Support - Access resources for physical, emotional, and financial well-being via our Employee Assistance Program (EAP) .
Recognition Platform - Celebrate outstanding contributions.
Tuition Reimbursement - Invest in your education and career growth.
Exclusive Employee Perks & Discounts - Enjoy extra savings and benefits.
Maximus Wellness Program - Access specialized wellness programs and resources.
Professional Development Opportunities - Engage in training programs, workshops, and conferences to grow in your career.

Essential Duties and Responsibilities:

- Responsible for developing an integrated Communications strategy, including evaluating current practices.

- Determine the appropriate structure, tactics, and processes for the Communications Department that will support Departmental and organizational strategy.

- Conduct research and work sessions with subject matter experts to develop and maintain deep understanding of project mission, program services and relevant State regulatory policies for communication to external audiences.

- Provide senior, strategic communications counsel and support to the senior leadership team in responding to business-critical issues.

- Provide support on messaging needs, presentation development and speaker training for employees who are representing the company externally.

- Proactively plan, develop and create consistent materials for recruiting including social media outreach.

- Provide strategy and direct support to project leadership team and other departments including but not limited to drafting talking points, editing, developing power points, reports.

- Draft sensitive or business critical employee and member emails, memos, talking points and statements.

- Oversight responsibility of mail house subcontractor and contract to ensure compliance and accountability.

- Edit/proofread various departments' written materials.

- Evaluate existing processes and identify opportunities for improvement..

- Continuously monitor, refine, and optimize workflow and processes to enhance Plans, organizes, and directs the activities of department to ensure compliance to contract requirements and operational goals; oversees all work processes, makes revisions, and develops protocols, as necessary.

- Provide direct supervision to team members, including setting goals, monitoring performance, coaching, and evaluating results.

- Foster an entrepreneurial work environment by hiring top talent and promoting a culture of collaboration, accountability, and measurability.

- Fostering a culture of continuous learning and quality improvement

- Other duties and tasks as required by management.

- Define, measure, and monitor departmental performance using KPIs and SLAs.

- Maintain primary responsibility for meeting deadlines, providing high quality materials, resolving issues, and achieving end-results that meet the customer demands and expectations.

Minimum Requirements

- Bachelor's Degree from an accredited college or university required.

- 10-12 years of related professional experience required.

- Professional experience in devising, managing, and executing communications and project plans.

- Extensive experience with the concepts and principles of media and communications.

- Outstanding writing and editing skills; full, working knowledge of Associated Press (AP) style writing required.

- Expert use of Microsoft PowerPoint and Word; proficient use of Excel required.

- Ability to simplify the complex and strategically tailor communications depending on the audience/stakeholder.

- P roactive self-starter who can manage complex tasks and projects quickly with minimal supervision.

- Excellent organizational, interpersonal and oral communication skills.

- Ability to perform comfortably in a fast-paced, deadline-oriented work environment.

- Ability to successfully execute many complex tasks simultaneously.

- Ability to foster teamwork.

- Ability to successfully lead a high-functioning team in a complex work environment.

Home Office Requirements

- Maximus provides company-issued computer equipment

- Reliable high-speed internet service

- Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity

- Minimum 5 Mpbs upload speeds

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.