Liberty Resources is seeking an Assistant Supervisor to support our SOS Team in Monroe County.

Our employees have passion around the services they provide and our corporate values of excellence and staff support. We pride ourselves on high quality, integrated, community-based services that meet the evolving needs of our communities. We’re committed to building a diverse workforce that values contributions of all team members and work to recognize cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and how they apply to provision of positive health outcomes.

What We Offer:

• A Collaborative and Supportive Team Atmosphere
• Competitive Compensation and Paid Time Off Package
• Family-Friendly Workplace
• Medical/Dental/Vision Coverage
• 401(k) Retirement Savings Plan
• Continuing Education Opportunities

Assistant Supervisor Position Summary:

The Safe Options Support (SOS) Assistant Supervisor will be a key member of a collaborative, multi-disciplinary team seeking to engage the unhoused population of Monroe County from a trauma-informed, person-centered, strengths-based, non-judgmental, autonomous, and barrier-free approach. The team’s mission is to is to ensure the greatest level of independence and well-being for homeless and unstably housed individuals who are traditionally marginalized or underserved with compassionate care and connection to needed resources. The SOS team consists of a Team leader, Licensed Clinicians and/or Nurse, Care Managers, and Peer Specialists. The team will support program participants through the application of the highly acclaimed Critical Time Intervention, evidence-based model of care.

The Assistant Supervisor position is a leadership position and split with up to 50% Care Management and 50% Administrative and supervisory support, resulting in a reduced caseload managing increased administrative tasks and duties. The position will be embedded within the community with a remote/hybrid component as well. This position has rotating telephonic on-call requirements. The primary goal of the Assistant Supervisor is to assist the team and team leader in navigating administrative and supervisory needs, and provide care management that supports individuals who are housing deprived to secure and sustain permanent housing of their choice. Additionally, SOS team members will provide support for individuals’ self-defined vision of personal wellness. Continuing education, supervision, and training to ensure success will be an ongoing part of the Assistant Supervisor’s role at Liberty Resources.

Assistant Supervisor Responsibilities:

• Support the overall administration and day-to-day operations of the SOS Program.
• Provide leadership and supervision to SOS staff.
• Consistently outreach and build relationships with displaced and unhoused persons; meet participants where they are physically and behaviorally at known “hang outs” or “hot spots” within the community, hospital settings and anywhere applicable.
• Make referrals to necessary care and support services utilizing warm-handoffs.
• Work closely with any existing care team(s) of individuals being served.
• Monitor engagement in services and status of permanent housing through continued connection to ensure stability, independence and wellbeing in their new community.
• Administer assessments related to mental health, addiction, and/or social determinants of health (training is provided).
• Crisis management, Incident Reporting and safety planning using the Columbia Protocol and agency policy and procedures.
• Learn and maintain HMIS, Evolv and funding related documentation.
• Completes all required documentation, in timelines in accordance with program standards.

Assistant Supervisor Qualifications

• Candidates for the Assistant Supervisor position must possess at a minimum a bachelor’s degree in the field of human services; full CASAC and/or a Licensed Masters level social worker or counselor preferred or be a New York State Licensed Practical Nurse (LPN).
• Experience providing advocacy with homeless and/or precariously housed populations preferred but not required.
• Experience as provider and/or recipient of behavioral health, substance use and/or homeless services.
• Knowledge of:
  • homeless resources within the community;
  • treatment, rehabilitation, and community support programs as they relate to recipient/residents, families, and staff;
  • community-based organizations and opportunities for continuing wellness development of participants;
  • intentional peer support models, best practices and methods of implementation.
• Have a valid NYS license and the ability to transport clients as needed as well as access to reliable transportation to serve individuals within a community setting (must have and maintain personal automobile insurance).
• Awareness of the various personal and systemic issues that hinder access to care.

Pay Rate: $55, 000 per year (hourly based position)

Liberty Resources is committed to creating a diverse inclusive environment and is proud to be an equal opportunity employer. Liberty Resources offers equal employment opportunities to all persons without regard to race, color, ethnicity, religion, sex, sexual orientation, national origin, age, marital status, physical or mental disability, parental status, housing status, source of income or military status, in accordance with applicable federal, state and local EEO laws.