You are a strategic leader who thrives in dynamic environments, driving business performance and operational excellence for Chase's youth products. Join our team to shape the future of youth banking and make a lasting impact on families nationwide.
As Vice President- Product Manager within the Youth & Family team, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
You will be leading business performance and operational excellence across Chase's youth products. This role will serve as a key partner to the General Manager of the Youth & Family business, and therefore requires world-class analytical rigor, business judgment and communication skills. The ideal candidate will help to manage the P& L for three products, provide data-driven insights to inform product and business strategy, represent the function in stakeholder forums, and strengthen controls, risk management, and customer feedback loops. This is a high-impact role for a product-minded business leader who thrives in dynamic, growth-oriented environments and can seamlessly move between strategy, analysis, and execution - and who is looking for role that will be a stepping stone to larger general management opportunities.
Job responsibilities - Develops a product strategy and product vision that delivers value to customers
- Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
- Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
- Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
- Shape long-term product and business strategy in partnership with cross-functional leaders, conducting independent analyses to identify growth opportunities
- Translate strategic goals into measurable operational and financial outcomes, monitoring KPIs for accountability
- Manage the P& L for three banking products, partnering with Finance, Product, Marketing, and Analytics teams to forecast, budget, and track financial performance
- Identify opportunities for efficiency, pricing optimization, and resource allocation to maximize ROI
- Represent the Youth & Family business in executive and cross-functional forums, building strong relationships and driving execution across teams
- Proactively identify risks, implement control mechanisms, and integrate customer feedback into product planning and experience improvements
Required qualifications, capabilities, and skills - 5+ years of experience or equivalent expertise in product management or a relevant domain area
- Advanced knowledge of the product development life cycle, design, and data analytics
- Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
- Demonstrate 5+ years of experience in product strategy, business operations, management consulting, or similar analytical leadership roles
- Manage P& L and drive measurable financial and operational outcomes, maintaining financial discipline and operational rigor
- Apply advanced knowledge of product development cycles, go-to-market dynamics, and customer experience metrics
- Lead cross-functional teams and influence without direct authority, building credibility and fostering trust across functions and levels
- Exhibit exceptional analytical, communication, and problem-solving skills, utilizing data-driven decision-making to inform strategy and execution
- Thrive in fast-paced, ambiguous environments, prioritizing strategic initiatives and executing with operational excellence
Preferred qualifications, capabilities, and skills - Demonstrate prior experience working in a highly matrixed, complex organization
- Demonstrate experience in highly matrixed, complex organizations and apply product and business acumen in product-driven environments
- Advance strategic execution, operational excellence, and financial discipline while managing stakeholders and communicating with impact
- Integrate customer insights into decisions and foster a culture of innovation and continuous improvement
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
Base Pay/Salary NY $97, 000.00 - $185, 000.00 / year
Please see the job description for required or recommended skills.
Please see the job description for benefits.