The Commerce Payments organization is a motivated, forward thinking team comprised of high talent product managers with a singular focus of delivering innovative payment services via the most important platforms of today and tomorrow. We seek to transform customer experiences, simplify the ways we do business, and tirelessly drive toward product excellence. As a Partnerships Director in Commerce Payments you will lead the overall management of our wallet and network strategic partners.

Job Responsibilities

• Lead a team of product focused relationship managers, driving product initiatives within Commerce Payments (notably tokenization and provisioning) through a highly efficient partnerships organization
• Own internal and external partner management initiatives (quarterly business reviews, monthly reporting, overall day to day management) in our product area to ensure Chase cards work seamlessly in digital wallets
• Maintain senior product relationships with key external wallet partners (Apple, Google, Samsung, PayPal, FinTechs, direct merchant provisioning, etc.) and network partners (Visa, Mastercard) in the tokenization and provisioning product area.
• Strengthen, manage and report on strategic partner plans/initiatives and overall partner health
• Collaborate with internal cross functional partners (product, corporate development, analytics, finance, fraud, legal etc.) to influence product strategy for tokenization and provisioning and drive related external partnership discussions
• Own and drive compliance with all contractual obligations and commitments with key partners
• Collaborate with Corporate Development on deal structures and terms for joint partnerships

Required Qualifications, Capabilities, And Skills

• 12+ years of experience in strategic partnerships focused in the payments industry
• Deep acumen on the mobile & emerging payments landscape, is an avid user of digital payment applications, with strong interested in digital payment products
• Candidate should have exceptional relationship management and team leadership skills
• Experience working in a product focused environment with significant internal and external dependencies
• Ability to think strategically and to connect the dots to the bigger picture, while still comfortable diving into the details required to ensure successful execution
• Proven success in collaborating, influencing, and guiding decisions with multiple cross-functional stakeholders, including product, technology, design, data analytics and controls
• Experience negotiating commercial deals to support new product initiatives
• Structured thinker, effective communicator with excellent written and verbal communication skills

Preferred Qualifications, Capabilities, And Skills

• Experience working at or with wallet providers, payment platforms or payment networks
• Experience leading large cross-functional initiatives to drive top of wallet behavior, increase wallet spend, improve token authorization rate and/or reduce token fraud rate

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Base Pay/Salary
New York, NY $180, 500.00 - $285, 000.00 / year