You are a strategic thinker and are passionate about delivering a high-quality corporate actions service to clients. You have found the right team.

The Investment Middle Office Services (IMOS) serves as a primary client-facing point of contact for asset servicing matters, with a focus on service delivery, query resolution, and operational transparency. You will be accountable for running regular client calls, managing complex operational queries, delivering client reporting, and responding to corporate action-related questions to the agreed KPI's. Success requires strong custody/asset servicing literacy, disciplined execution, and the ability to translate operational detail into clear client communication.

As an Asset Associate I within Commercial & Investment Bank, you must have a control focused agenda and understand all potential impacts internally and to the client. Your ability to be flexible, follow and meet tight deadlines, organize and prioritize work and meet the clients' expectations, be a self-starter with ability to learn quickly will be key.

Job Responsibilities:

• Client facing role managing relationship with high profile clients.
• Liaising with agent banks and custodians to improve processes and client experience.
• Ensuring 100% responses are received from clients on voluntary events.
• Proactively provide support to internal teams including Risk Management and Client Facing teams across regions. .
• Understanding the control environment and ensuring daily checks are completed
• Working closely with Technology and Operations partners to deliver Change

Required qualifications, capabilities, and skills

• Full lifecycle Asset Servicing product & process knowledge
• Ability to face off to very demanding stakeholders and clients, managing their expectations
• Good understanding of Corporate Actions and Income accounting entries
• Excellent problem-solving skills to identify, understand and address operational and technical issues
• Strong communication skills, both written and verbal, including the ability to develop relationships across the various stakeholders including senior business executives
• Motivated and able to deliver with minimal supervision, whilst working effectively in a team

Preferred qualifications, capabilities, and skills

• Prior experience of client facing roles is preferred.
• Knowledge of IM Actions Corporate Actions system preferred.
• Knowledge of digital tools preferred, Alteryx, UI path, and Tableau.
• Financial markets product knowledge and understanding of the transaction lifecycle preferred.
• Knowledge of asset servicing (corporate actions & dividends) is preferred.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Base Pay/Salary
Brooklyn, NY $76, 000.00 - $106, 000.00 / year