Education Specialist, HIV Services

SPECIALIST, HIV SERVICES NAVIGATOR Unit: YSD Programs Department: Health & Wellness Reports to: Program Manager, Sexual Health Services; Senior Director, Youth Services Classifications: Non-Exempt, F.T. (YSD) Purpose of the Role Thie role support with the sexual health needs of HMI members. Via HMIs non-clinical Sexual Health services, they are responsible for conducting trauma-informed, routine HIV and STI testing services on and off-site, and offering navigation services including access to biomedical interventions (PrEP/PEP/Doxy-PEP), contraception, and linkage to care services, using a sex positive approach that affirms client choice. They provide follow-up services to ensure clients receive scheduling and appointment support, and assistance enrolling in insurance and entitlements programs. This role further assists members with accessing other supportive services including mental health care, housing case management, Pantry services, and meals/food. Essential Functions: % Time Role Description 70% Contractual Obligations 1. Conduct routine sexual health preventative services, including assessment, testing, navigation and referral to support services a. Outreach and engage youth during HMI regular operating hours, as well as externally during off-site events and other community engagement opportunities b. Conduct at least 30, monthly confidential, client-centered HIV counseling and testing services in accordance with state and organizational protocols c. Deliver results for all HIV and STI testing and screening services conducted d. Conduct youth sexual health assessments on all clients who are interested in screening services using the GOALS framework, ensuring they are aware of and have access to insurance and patient assistance programs for biomedical tools, iART, primary care, mental health, substance use supportive care, other services and/or additional health care needs e. Link clients to onsite community health partners for other STI & Hepatitis Screening, as well as biomedical interventions (PrEP/PEP/Doxy-PEP) f. Conduct one-to-one interviews, case plans and referrals for youth and provide scheduling and appointment for preventative, treatment or other supportive services g. Identify any resources and support for clients h. Assist clients with initial and ongoing scheduling, tracking, reminders for, and rescheduling, as necessary, their appointments for services either onsite, virtually, or at partner agencies for which the client is linked i. Provide follow-up activities that may include, but are not limited to, preparing clients for upcoming services, following-up with a client for post-appointment support, checking in with a client to discuss medication adherence, and identifying and addressing any additional service needs a client may have j. Assist with youth escort to care for HIV-specific medical services, as needed. k. Support YPLWH with any case management needs to assist with treatment adherence and retention in care l. Connect youth internally to HMI counseling, mental health services, and other wrap-around supportive services via HMIs internal referral process m. Provide ongoing support to maintain enrollment in and access to sexual health services n. Maintain strict confidentiality and adhere to HIPAA regulations. o. Maintain individual client files and adequate documentation, as well as electronic records 2. Assist with improved access to biomedical prevention services for priority populations, including: a. PrEP/PEP/Doxy-PEP education. b. Linkage navigation to clinical site providing PrEP/PEP and other services. c. Follow-up activities including access to mental health services 3. Facilitate participation of community-provided on-site health /medical screenings, through use of community partners [MHHC, NYC H+H Pride Clinics, NYC STI Clinic, Callen-Lorde CHC, APICHA, etc]. a. Recruit and engage HMI youth to access medical screenings when offered on-site. b. Create referral systems for youth medical care engagement and follow-up. c. Maintain client level data, including follow-up notes and referral logs 15% Programmatic Direct Service Work closely with other HMI departments and staff to support ongoing programs and services. a. Outreach and engage youth during Program Common Hours (3: 30pm 7: 30pm). b. Prepare for and facilitate weekly group-based activities for general programming. c. Assist in the facilitation of Health & Wellness groups and programming. d. Perform general staff duties, such as Caf duty, general event set-up/breakdown, etc. e. Participate and assist with general HMI agency-wide events. 15% Administrative Duties Track youth member enrollment/activities and contractual requirements, and prepare reports and documentation requested as needed by agency or funders. a. Maintain client level data, including follow-up notes and referral logs. b. Maintain group level documentation, including sign-in sheets and session summaries. c. Document, code and enter data for program analysis. d. Submit all necessary documentation to Data Coordinator(s) e. Attend required trainings, staff meetings, and professional development sessions As Needed. Other duties as assigned.