Salary Range: $22.25 - $26.50

PRIMARY RESPONSIBILITY:

The Treasury Management Specialist is responsible for the setup, implementation and client support for the bank’s Treasury Management and Merchant Services products and services.

ESSENTIAL FUNCTIONS:

Treasury Management/Merchant Service and Support:

• Perform the set up and implementation for Treasury Management products including but not limited to ACH Origination, Virtual Check Deposit, Positive Pay, and Treasury Management online banking.
• Provide training to clients on Treasury Management online and mobile banking
• Conduct the daily Positive Pay process.
• Provide client support related to Treasury Management and Merchant Services products and services.
• Support the Commercial Relationship Associate team in providing 1^st level support to clients related to basic Treasury management needs and technical support

Transaction Processing:

• Process daily transactions for Lease Security, Lockbox and Cash Vault services.
• Conduct required, Virtual Check Deposit administration.
• Open and process Quick Rate CD requests.
• Prepare audit confirmations and respond to credit inquiries.

Exemplify the GRB Experience by maintaining a high degree of professionalism while providing outstanding customer service to the bank’s clients. Meet expectations in performance, productivity and quality standards.

SECONDARY DUTIES:

• Utilize nCino to track and document client interactions
• Special projects as assigned by management
• Other duties as assigned

EDUCATION AND EXPERIENCE:

Associate’s degree and a minimum of 2 years of customer service experience, or the equivalent combination of education and experience.

• Commercial banking or Treasury Management experience preferred.

COMPETENCIES:

• Provide a remarkable client experience. Greet clients with warmth, genuine interest and a smile.
• Lead by example. Identify current or potential problems, take ownership and see them through to resolution.
• Act as a unified team. Possess strong interpersonal skills including the ability to proactively communicate with and help others, within and across departments.
• Ability to work independently. Seek and incorporate feedback on your performance from management, coworkers and clients.
• Demonstrated PC literacy.
• Superior interpersonal skills.
• Excellent verbal and written communication skills.
• Ability to conduct effective meetings with small business clients and prospects to uncover needs and present solutions.
• Working knowledge of Banking Policies and Procedures.
• Demonstrated organization and project management skills.
• Ability to manage multiple priorities, maneuvering quickly between tasks.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to use hands or fingers, handle, or feel and reach with hands and arms. The employee frequently is required to stand, sit, and talk or hear. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.

WORK ENVIRONMENT:

The work environment is indoor and climate-controlled office environment.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.

Genesee Regional Bank is an equal opportunity organization. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, sex, disability, veteran status, or any other basis protected by applicable federal, state, or local law.

THIS JOB DESCRIPTION IS SUBJECT TO CHANGE AT ANY TIME.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.