Mortgage Underwriting Manager

Posted: Wednesday, 08 October 2025
Valid Thru: Friday, 07 November 2025
Index Requested on: 10/08/2025 14:35:31
Indexed on: 10/08/2025 14:35:31

Location: Rochester, NY, 14602, US

Industry: Banking
Occupational Category: 13-0000.00 - Business and Financial Operations
Type of Employment: FULL_TIME

Genesee Regional Bank is hiring!

Description:

SALARY RANGE: $120, 000 - $140, 000

PRIMARY RESPONSIBILITY:

The Underwriting Manager is responsible for managing the functional work and providing guidance to the Underwriting team to ensure that effective policies, procedures, and workflows are in place that result in timely and accurate underwriting and closing of the bank’s residential mortgage and consumer loans.

ESSENTIAL FUNCTIONS:

  • Provide strategic direction to the Underwriting Team
  • Responsible for daily supervision/oversight and ongoing developmental objectives of the Mortgage Underwriting team including:
  • Plan and coordinate daily work of direct reports; Train and motivate employees.
  • Monitor and evaluate team performance, holding employees accountable for goals and
  • Development of staff through coaching and performance appraisal process.
  • Manage staff in analyzing and interpreting credit information to maximize credit while minimizing risk to the bank. Ensure loans are in compliance with investor requirements, federal and state laws, and regulations including ATR/QM provisions.
  • Develop and maintain expert knowledge base related to underwriting requirements
  • Collaborate with Residential Mortgage Manager to effectively develop and execute the Bank’s mortgage banking strategy.
  • Underwrite and oversee underwriting of conventional and government mortgage loans for sale in the secondary market, bank portfolio loans, HELOCS and all consumer loans.
  • Develop and manage an efficient departmental infrastructure to ensure quality loans are delivered to investors within the appropriate timeframes to maximize revenue to the bank. Develop and maintain the necessary reports and monitoring tools.
  • Work closely with investors to proactively identify problems and trends, ensure appropriate pull through rates and lender performance; work with account representatives to escalate post-closing suspense issues as needed.
  • Ensure Underwriter loan files are covered during absences.
  • Develop Underwriting policies and procedures to ensure the bank is meeting all agency and regulatory requirements.
  • Provide scenario support to mortgage sales and operations partners.
  • Collaborate with mortgage sales, processing, closing and post-closing teams to ensure smooth process flow.
  • Provide secondary review for loans recommended for decline.
  • Maintain knowledge of investor requirements, program guidelines and competitive landscape.
  • Provide reports to management as requested.
  • Active participation in demonstrating the behaviors outlined in the GRB Experience.
  • Collaborate with vendors, service partners, and industry leaders to develop strategies to improve efficiency, reduce risk, and/or improve the loan process from origination through sale and consistently deliver the GRB customer experience.
  • Develop effective risk management methodologies to limit the bank’s exposure to regulatory and credit risk.
  • Oversee the bank’s partnership with Affordable Housing Providers in a manner that meets production thresholds as well as program requirements.
  • Represents the Underwriting department in audits and examinations of Mortgage Operations and related areas; respond to requests for information from designated departments or agencies.

EDUCATION AND EXPERIENCE:

Bachelor’s degree in a business-related discipline plus a minimum of 5 years residential mortgage underwriting experience, or the equivalent combination of education and experience.

In addition, the following experience is strongly preferred:

  • 3+ years of supervisory experience
  • Strong knowledge of mortgage guidelines, loan program and automated underwriting systems.
  • Prior experience with mortgage loan origination systems

COMPETENCIES:

  • Provide a remarkable client experience. Greet clients with warmth, genuine interest and a smile.
  • Holds self and others accountable for measurable, quality, timely results.
  • Is adaptive and receptive to change; removes barriers for staff.
  • Builds & maintains effective relationships at all levels both inside and outside of the Bank.
  • Facilitates cooperation and motivates team members to accomplish group goals.
  • Nurtures growth and is committed to ongoing training and development of staff.
  • Lives the GRB Experience brand for others to emulate; influences and communicates effectively.
  • Demonstrates personal growth and learning.
  • Demonstrated PC literacy.

PHYSICAL DEMANDS:

While performing the duties of this job, the employee is regularly required to use hands or fingers, handle, or feel and reach with hands and arms. The employee frequently is required to stand, sit, climb or balance, and talk or hear. The employee regularly is required to walk and stoop, kneel, crouch, crawl, and climb stairs. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT:

The work environment is indoor and climate controlled. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position.

Genesee Regional Bank is an equal opportunity organization. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, sex, disability, veteran status, or any other basis protected by applicable federal, state or local law.

THIS JOB DESCRIPTION IS SUBJECT TO CHANGE AT ANY TIME

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Responsibilities:

Please review the job description.

Educational requirements:

  • high school

Desired Skills:

See job description

Benefits:

Please see the job description for benefits.

Apply Now