SALARY RANGE: $26.00 - $30.00/hr.

PRIMARY RESPONSIBILITY:

The Electronic Banking Specialist is responsible for providing support to both internal and external customers for the following electronic banking products:

• Foreign and domestic wire transfers;
• ACH Originations, filters, and returns;
• Positive Pay;
• Sweeps;
• Account Analysis; and
• Treasury Management customer setup & configuration

In addition, the Electronic Banking Specialist is responsible for creating and maintaining documented procedures to address the functions noted above, and training other members of the Operations/Cash Management teams, as appropriate.

ESSENTlAL FUNCTlONS:

Automated Clearing House (ACH):

• Review daily ACH reports: Invalid Prenotes, ACH Returns & Corrections, ACH Death Notifications Entries. Process all returns related to government benefits; Reclamations, DNE entries.

• Serve as the primary contact for employees with ACH questions and research; Assist branch personnel with proper forms for return of unauthorized or stopped ACH transactions.
• Process all requests for ACH company setup and maintenance, including temporary and permanent ACH limit increases.
• Complete ACH unauthorized item returns, breach of warranty claims in a timely manner.
• Complete daily Office of Foreign Assets Control (OFAC) review and certification for ACH (a.m. and p.m.).

Wires:

• Process all requests related to domestic and foreign wire company set ups, ensuring accurate setup and maintenance. Manage the modification of wire limits for companies, accounts, and users.

Treasury Management (TM):

• Be the primary contact to assist Treasury Management Specialists with Cash Management/TM customer setups, training and troubleshooting.
• Assist Cash Management Specialists to develop/test TM feature functionality; open support cases, follow up/escalate with Service Providers as appropriate.
• Review and respond to treasury management messages and/or send it on to the appropriate department in a timely manner.

Positive Pay, Sweeps, Account Analysis

• Process all requests related to Positive Pay set-ups and maintenance, ensuring timely and accurate execution of customer reguests.
• Serve as the backup for setup and ongoing maintenance of sweep accounts, ensuring that all procedures align with company and regulatory standards.

OTHER RESPONSIBILITIES:

• Serve as backup for operations staff and assist in daily Operations task completion.
• Serve as a backup to the Electronic Banking Specialist II to prepare required documents for annual internal\external audits, regulatory exams, and risk assessments.
• Active participation in demonstrating the behaviors outlined in the GRB Experience.
• Other duties as assigned.

EDUCATION AND EXPERIENCE:

Associate degree required, preferably in business-related discipline; (bachelor's degree preferred) with a minimum of 3 years' banking experience, preferably in banking operations, or the equivalent combination of education and experience.

• Certification as an Accredited ACH Professional (AAP) is Individuals not possessing this accreditation at time of hire must become certified within two years.

COMPETENCIES:

• Provide remarkable client Greet clients with warmth, genuine interest, and a smile.
• Lead by Identify current or potential problems, take ownership and see them through to resolution.
• Act as a unified Possess strong interpersonal skills including the ability to proactively communicate with and help others, within and across departments.
• Ability to work Seek and incorporate feedback on your performance from management, coworkers, and clients.
• Demonstrated PC literacy.
• Expellant attention to detail.

WORK ENVIRONMENT:

The work environment characteristics described here arc representative of those an employee encounters while performing the essential functions of this job. The work environment is indoor and climate controlled. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Genesee Regional Bank is an equal opportunity organization. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, sex, disability, veteran status, or any other basis protected by applicable federal, state, or local law.

THIS JOB DESCRIPTION IS SUBJECT TO CHANGE AT ANY TIME.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.