Position Title
Operations Specialist - Flagstar Financial & Leasing

Location
Hicksville, NY 11801

Job Summary
The Operations Specialist supports Flagstar Financial Operations in accordance with procedures and policies set forth by the Bank.

Hourly Pay Range: $21.10 - $23.62 - $26.98

Pay Range: Local Minimum Wage - $0.00 - $0.00

Job Responsibilities:

• Process incoming customer service calls, emailand mail requests.

• Perform daily postings to sub ledger of various forms of payments by check, wire, ACHand internal transfer, ensuring payments are posted to theappropriate accounts.

• Assistthe funding department in the daily reconciliation of cash disbursements as needed.Research items to ensure alldisbursements areaccurateand the totals prove.

• Assist with Flagstar Financial and Flagstar Financial Public Fundingbillingprocess.

• Performbasic administrative tasks as needed.

ADDITIONALACCOUNTABILITIES

• Performs special projects, andadditionalduties and responsibilities asrequired.

• Consistently adheresto regulatory and compliance policies and standards linked to the job as listedand complete required compliancetrainings.Accountable tomaintaincompliance with applicable federal, stateand local laws and regulations.

JOB REQUIREMENTS

Required Qualifications:

• Education levelrequired: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent

• Minimum experiencerequired: 1+ Yearspriorbankingexperiencepreferablyin a commercial lending environment.

• Prior experience as Teller/Branch Operationsand/orAccountingdesired.

Job Competencies:

• Strong attention to detail.

• Proficientin Microsoft Office applications.

• Strong verbal, writtenand interpersonal communication skills.

• Proficiencyworking with numbers.

• Ability to work and think independently and collaborate within a team.

• Demonstrates a strong ability to build andmaintaineffective relationships with stakeholders by communicating clearly, engaging in proactive collaboration, andleveragingcross functionalinsights.Aligns relationship building efforts with enterprise goals to accelerate performance and drive strategic results.

• Buildstrusted client relationships, whether internal or external, byidentifyingneeds and delivering tailored solutions to enhance the overall client experience.
• Fosters orsupportsa positive work culture and productive work environment, displayingimportanceof effective relationships with customers and stakeholders.

• Physical demands (ADA): No unusual physical exertion is involved.

Flagstar is an Equal Opportunity Employer

Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: Benefits | Flagstar Bank