Job Summary: The Trucking Dispatcher / Driver Supervisor is responsible for coordinating freight movement, optimizing driver schedules, and directly supervising company drivers to ensure safe, compliant, and efficient operations. This role serves as the primary point of contact for drivers and plays a critical leadership role in performance management, compliance, and operational excellence.

Duties and Responsibilities:

• Plan, schedule, and dispatch drivers and equipment to meet customer delivery and pickup requirements.
• Monitor loads, routes, and driver availability to maximize efficiency and minimize delays.
• Track shipments using TMS, GPS, and ELD systems and proactively address service disruptions.
• Communicate load details, routing instructions, and schedule changes clearly to drivers.
• Coordinate with customers, brokers, and internal teams regarding delivery status and service issues

Knowledge, Skills and Abilities Required:

• High school diploma or GED required; associate's degree or equivalent experience preferred.
• Minimum 2-5 years of experience in trucking dispatch, logistics, or fleet operations.
• Prior experience supervising or leading drivers strongly preferred.
• Strong knowledge of DOT/FMCSA regulations and hours-of-service requirements.
• Proficiency with dispatch software, TMS, ELD systems, and Microsoft Office.
• Excellent communication, organization, and problem-solving skills.
• Ability to work in a fast-paced, time-sensitive environment.
• Availability for after-hours or weekend support as required by operations.

Supervisory Responsibilities

• Directly supervise assigned drivers, serving as their primary operational and performance contact.
• Ensure drivers understand and follow company policies, safety standards, and DOT/FMCSA regulations.
• Monitor driver performance including on-time delivery, safety behavior, hours-of-service compliance, and customer service.
• Conduct regular check-ins with drivers to address concerns, resolve issues, and promote engagement.
• Participate in driver onboarding, training coordination, and mentoring of new drivers.
• Recommend and administer corrective actions, coaching, or commendations as appropriate.

Work Environment:

The work environment characteristics below are representative of those that an employee encounters while performing the essential functions of the job.

• Office-based role with extensive phone and computer use.

Physical and Mental Demands:

The demands described are representative but not all inclusive of those demands that must be met by an employee (with or without reasonable accommodation) to successfully perform the essential functions of the job.

• Frequent interaction with drivers in high-pressure situations.

In accordance with the Americans with Disabilities Act (ADA), reasonable accommodations may be provided to enable individuals with disabilities to carry out essential job duties.What we offer you:

• Competitive medical, dental, vision, and prescription insurance coverage
• 401k with a company match
• PTO Hours are accrued from Day 1
• Tuition reimbursement
• Opportunities for development and internal promotions
• Two minute walk to eco-friendly public transportation from rabbittransit

Sometimes the best jobs get missed because people think they don't have what it takes. At Ecore, we know hard work, reliability, and a good attitude matter most. No matter your background, experience, or where you've come from, if this job sounds like something you'd be proud to do, we're excited to meet you.

Ecore International is an equal opportunity employer. (Minorities/Females/Disabled/Veterans). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.

NOTICE TO PROSPECTIVE APPLICANTS: Ecore International and its subsidiaries participate in the E-Verify program. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. This employer will provide the Social Security Administration (SSA) and/or the Department of Homeland Security (DHS) with information from each new employee's Form I-9 to confirm work authorization. If, after an applicant has been extended and accepted an offer of employment, the Government cannot confirm that you are authorized to work, this employer is required to provide you written instructions and an opportunity to contact SSA and/or DHS before taking adverse action against you, including withdrawal of the offer of employment or terminating your employment. Employers may not use E-Verify to pre-screen job applicants or to re-verify current employees and may not limit or influence the choice of documents presented for use on the Form I-9. In order to determine whether Form I-9 documentation is valid, this employer may use E-Verify's photo screening tool to match the photograph appearing on some permanent resident and employment authorization cards with the official U.S. Citizenship and Immigration Services' (USCIS) photograph.