Director, Customer Marketing

Posted: Thursday, 16 October 2025
Valid Thru: Saturday, 15 November 2025
Index Requested on: 10/16/2025 14:56:07
Indexed on: 10/16/2025 14:56:07

Location: Victor, NY, 14564, US

Industry: Advertising and Public Relations
Occupational Category: 13-0000.00 - Business and Financial Operations
Type of Employment: FULL_TIME

CooperVision, Inc. is hiring!

Description:

CooperVision, a division of CooperCompanies (NASDAQ: COO), is one of the world's leading manufacturers of soft contact lenses. The Company produces a full array of daily disposable, two-week and monthly contact lenses, all featuring advanced materials and optics. CooperVision has a strong heritage of solving the toughest vision challenges such as astigmatism, presbyopia and childhood myopia; and offers the most complete collection of spherical, toric and multifocal products available. Through a combination of innovative products and focused practitioner support, the company brings a refreshing perspective to the marketplace, creating real advantages for customers and wearers. For more information, visit www.coopervision.com.

Job Summary:
  • The role is responsible for development of channel and customer strategies that impact the front end as well as the patient shopping/purchase experience to grow CVI's sales, share and preference as a vendor with target customers, as well as their sell-through to wearers. This includes:
    • Creation of channel and account plans and marketing programs that convert strategies into executable, measurable initiatives.
    • Launching category management principles and as a result, drive customer relationships from transactional through to long term partnership via 'Category Influencer' status
    • Analysis of customer marketing program effectiveness to inform operating expense investment and program modifications decisions.
    • With the support of market research identify and package rich market insights that drive key customers reliance on CVI as a thought leader
  • The role entails a high level of partnering with Corporate Account sales, brand, professional affairs and other commercial stakeholders such as legal, regulatory, supply chain and finance to ensure aligned and comprehensive programs that contribute to CVI US targeted commercial outcomes.
  • The role will develop and maintain strong relationships with CVI's customers and to leverage these partnerships in order to achieve mutually beneficial business outcomes based on a rich understanding of customers' priorities.
  • The role will lead and develop a team responsible for executing these plans, campaigns and initiatives.

Responsibilities:

Please review the job description.

Educational requirements:

  • high school

Desired Skills:

Please see the job description for required or recommended skills.

Benefits:

Please see the job description for benefits.

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