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Job Description:

Job Responsibilities:

The Process Technician (PT) ensures that the processes and products manufactured in MAKE are in alignment with our specifications, work instructions and quality standards. By performing routine inspection and oversight, the PT role will monitor the ongoing production to ensure controls are being met. This role will also be responsible for defining and logging non-conformances into the NC Quality systems.

Principle Duties and Responsibilities:

· First point of contact for production associates when potential non-conformances are identified, or when the production associate has questions regarding specification uncertainties

· Subject Matter Expert who will drive decisions on further processing (accept, routine-rework, direct scrap) using the documentation and standards released for the process (inspection checklists, work instructions)

· Ability to make decisions based on approved documents (ICL, WI) (no statement based solely on subjective opinion/experience)

· Facilitate processing questionable material in and out of the assigned areas, including segregation, labeling, communication, and documentation of material movements

· Documentation of material movement activities in ERP / MES systems

· Key participation in the material disposition process

· Preparation of QN/NC records in the quality systems in consultation with designated engineering teams

· Perform randomized in-process inspections to identify potential quality issues associated with released processes

· Documentation and report of any deviation from the standard processes

· Leverage findings / observations to inform ICL / WI improvements initiated by way of engineer collaboration

· Represent voice of customer from the shop floor; collaborate with production and process engineering team to ensure opportunities for improvement are prioritized and implemented

· Record and analyze quality KPIs to proactively identify process trends

· Supports leadership team to establish quality standards successfully

Job Qualifications:

· Technical education in production environment is a minimum requirement

· Proven experience working in a production environment

· Strong knowledge and working capability of EtQ Non-Conformance – Quality System

· Strong knowledge and working capability of material requirements planning (MRP), ERP and MES Systems preferably SAP S4Hana and Camstar/OpCenter

· Deep process subject matter expertise or ability and willingness to learn process content in details

· Deep understanding and practicing of GMP/GDP (“Leading by example”)

· Strong analytical and problem-solving skills.

· Effective communication skills.