We offer remote work opportunities (AK, AR, AZ, CO, FL, HI, IA, ID, IL, KS, LA, MD, MN, MO, MT, NE, NV, NM, NC, ND, OK, OR, SC, SD, TN, TX, UT, VA/DC, WA, WI & WY only).

Our Department of Defense contract requires US citizenship and a favorably adjudicated DOD background investigation for this position.

Veterans, Reservists, Guardsmen and military family members are encouraged to apply!

Job Summary

The UI/UX Designer works to establish the creative solution and vision of projects for TriWest. In this role responsibilities include, but not limited to, creating the user interface design specifications as well as the visual designs of key software initiatives. Analyze and organize complex content structure though collaboration with our various teams. The UI/UX Designer may also monitor existing company web sites and make recommendations to improve user experience and site performance.

Education & Experience

Required:

• Bachelor's degree in Graphic Design, Computer Science, Fine Arts or equivalent experience
• 5 years of professional experience with interaction and visual design for software user interfaces in an agile development environment
• 3 years of proven experience with interactive and visual design as a UI/UX designer of mobile and native web initiatives
• Experience communicating with both technical and business audiences
• Experience in design, layout and production of print materials
• Ability to evaluate business requirements and design interactive user experiences
• Portfolio of design projects

Preferred:

• Experience creating sketches, Information Architecture maps, process flows, storyboards and sitemaps
• Experience designing and developing web sites using responsive web design
• Experience designing for mobile applications (Apple Store, Google Play Store, Microsoft Store, etc)
• Basic understanding of technical platforms (HTML, CSS, .NET, JavaScript, etc.)
• Knowledge of developing prototypes to illustrate function and look
• Aware of UI design best practices, trends, and techniques
• Experience with cross team interaction and dissemination of UI/UX documentation and information
• Basic understanding of web accessibility standards and Section 508 compliance

Key Responsibilities

• Execute and deliver creative design deliverables.
• Design and deliver wireframes, user stories, user journeys, and mockups optimized for a wide range of devices and interfaces.
• Assist with the design of TriWest's internal and external website(s) and portal(s). Execute and maintain the 'creative vision' by determining and implementing the creative design and branding.
• Maintain strategic design and user-experience in decisions related to core, and new functions and features.
• Identify and troubleshoot UX problems (e.g. responsiveness).
• Create and effectively arrange graphics, images and other content into a creative, cohesive and visually stimulating end-user experience.
• Gather and evaluate user requirements in collaboration with business representatives, business analysts, application developers, Communications staff and other business entities as needed.
• Collaborate with other team members and stakeholders to understand detailed requirements and design.
• Conduct layout adjustments based on user feedback.
• Remain current with interactive design and user experience trends.
• Perform other duties as assigned.
• Regular and reliable attendance required.

Competencies

Commitment to Task: Ability to conform to established policies and procedures; exhibit high motivation.

Communication / People Skills: Ability to influence or persuade others under positive or negative circumstances; adapt to different styles; listen critically; collaborate.

Computer Literacy: Ability to function in a multi-system Microsoft environment using Word, Outlook, TriWest Intranet, the Internet, and department software applications.

Coping / Flexibility: Resiliency in adapting to a variety of situations and individuals while maintaining a sense of purpose and mature problem-solving approach is required.

Creativity / Innovation: Ability to develop unique and novel solutions to problems; view change as necessary.

High Intensity Environment: Ability to function in a fast-paced environment with multiple activities occurring simultaneously while maintaining focus and control of workflow.

Multi-Tasking / Time Management: Prioritize and manage actions to meet changing deadlines and requirements within a high volume, high stress environment.

Organizational Skills: Ability to organize people or tasks, adjust to priorities, learn systems, within time constraints and with available resources; detail-oriented.

Problem Solving / Analysis: Ability to solve problems through systematic analysis of processes with sound judgment; has a realistic understanding of relevant issues.

Team-Building / Team Player: Influence the actions and opinions of others in a positive direction and build group commitment.

Technical Skills: Proficiency in Figma, Adobe XD, Photoshop, Illustrator, or equivalent visual design or wire framing tools. Expert in visual design and problem solving, collaboration skills, and ability to present and sell solutions to various stakeholders.

Working Conditions

Working Conditions:

• Works a standard work week and hours, with occasional weekend or nighttime work
• Extensive computer work with prolonged sitting

Company Overview

Taking Care of Our Nation's Heroes.

It's Who We Are. It's What We Do.

Do you have a passion for serving those who served?

Join the TriWest Healthcare Alliance Team! We're On a Mission to Serve®!

Our job is to make sure that America's heroes get connected to health care in the community.

At TriWest Healthcare Alliance, we've proudly been on that important mission since 1996.

Benefits

We're more than just a health care company. We're passionate about serving others! We believe in rewarding loyal, hard-working people who are willing to learn as they grow. TriWest Healthcare Alliance values teamwork. Join our team, fulfill your responsibilities, and you may also be considered for frequent pay raises, overtime opportunities to earn even more, recognition and reward programs, and much more. Of course, we also offer a comprehensive and progressive compensation and benefits package that includes:

• Medical, Dental and Vision Coverage
• Paid time off
• 401(k) Retirement Savings Plan (with matching)
• Short-term and long-term disability, basic life, and accidental death and dismemberment insurance
• Tuition reimbursement
• Paid volunteer time

TriWest job postings typically include a salary range, which can vary based on the specific role and location, but generally this position ranges from around $91, 000 - $100, 000 per year.

Equal Employment Opportunity

TriWest Healthcare Alliance is an equal employment opportunity employer. We are proud to have an inclusive work environment and know that a diverse team is a strength that will drive our success. To that end, TriWest strives to create an inclusive environment that supports diversity at every organizational level, and we highly encourage candidates from all backgrounds to apply. Applicants are considered for positions based on merit and without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or any other consideration made unlawful by applicable federal, state, or local laws.