Business Operations & Insights Manager

Are you a passionate and data driven analyst seeking a role within an organisation where the work you do will really make a difference?

We are looking for a self-motivated Business Operations & Insights Manager educated to Bachelor level, to work as part of our Care Delivery Team and cover all our clinics across the UK.

We require somebody who is used to a fast-paced environment, flexible and can take ownership of tasks and drive them forward with minimal guidance. Having experience within a multinational organisation and coming from a healthcare background are both beneficial but not essential.

This is a hybrid role requiring a balance of approximately 50% remote work and 50% field-based activities, making a UK driving licence essential.

What does the role involve?

You will:

• Optimize clinic workflows by analysing key data and identifying efficiency improvements.
• Drive process enhancements while ensuring alignment with corporate policies and KPIs.
• Oversee planning and implementation of operational improvements.
• Collaborate with clinical teams to gather feedback and enhance workflows.
• Provide data-driven insights to support decision-making and process optimization.
• Streamline billing and supplier interactions to improve efficiency.
• Update and refine workflow manuals to reflect best practices.
• Research and implement innovative methodologies for continuous improvement.

What can we offer you?

Here at Fresenius Medical Care, we value the contribution of our people and ensure that we offer industry-leading rewards and progression.

We offer a competitive salary alongside a wealth of other fantastic benefits listed below:

• Car Allowance
• Bonus scheme – Based on completion of KPI’s and yearly objectives
• Private Healthcare
• Pension Scheme
• Life Assurance
• 33 Days Holiday inclusive of 8 days Bank Holidays increasing with service
• Training and Development
• Long Service Vouchers
• bhsf RISE - our health and wellbeing hub with 24/7 access to GP’s and counsellors

Who is Fresenius Medical Care?

We are the leading provider of dialysis services to the NHS, operating 52 partnership dialysis units that together provide regular dialysis treatment to over 3, 800 NHS patients in the UK. We are part of a global company treating over 344, 000 patients worldwide across over 4, 000 clinics.

We also operate 44 production sites on all continents to provide dialysis products such as dialysis machines, dialysers and related disposables. 1 in every 2 of all dialysis machines used around the globe are manufactured by Fresenius Medical Care and we are the 3rd largest medical devices company in the world.

Business Operations & Insights Manager posts will be subject to a Basic DBS Disclosure

Fresenius Medical Care is an equal opportunities employer