Ocean Freight Import Transport Supervisor

Posted: Friday, 06 March 2026
Valid Thru: Sunday, 05 April 2026
Index Requested on: 03/06/2026 08:55:57
Indexed on: 03/06/2026 08:55:57

Location: Matraville, NSW, , AU

Industry: Transportation and Logistics
Occupational Category: 15-0000.00 - Computer and Mathematics
Type of Employment: FULL_TIME

MAU411, a division of DHL Global Forwarding (Australia) Pty Ltd., is hiring!

Description:

Ocean Freight Import Transport Supervisor

Shape the future of Ocean Freight Imports with the world’s leading logistics company.

About the Role
As our Ocean Freight Import Transport Supervisor, you’ll lead a team of specialists to deliver smooth, efficient and compliant ocean freight operations. You’ll be at the centre of driving service excellence—maximising gross profit, improving productivity and managing escalations—while fostering a customer‑centric, high‑performance team culture.


What You’ll Do

  • Lead your team to execute all operational activities in line with global SOPs, service promises and regulatory requirements.
  • Maximise gross profit and ensure productivity targets are consistently met.
  • Build and maintain strong customer relationships, acting as the first point of escalation for exceptions and irregularities.
  • Identify process improvement opportunities that drive efficiency, cost control and operational excellence.
  • Support and guide your team while fostering a culture of trust, collaboration and results.
  • Maintain and support Transport Carrier Relationships / Management and KPI's for both FCL and LCL cargo


To Be Successful, You Will Need
  • A strong customer‑first mindset with the ability to oversee and uplift service quality at every touchpoint.
  • The capability to minimise costs while maximising gross profit across all job files.
  • Problem‑solving skills to resolve workflow or customer issues before escalation.
  • A consistent demonstration of DHL’s leadership and behavioural standards to drive team success.


Responsibilities:

Please review the job description.

Educational requirements:

  • high school

Desired Skills:

Please see the job description for required or recommended skills.

Benefits:

Please see the job description for benefits.

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